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Store Manager London, England

Ralph Lauren

Full Time London, England 31369 - 40036 GBP ANNUAL Today

Job description

Position Overview

STORE MANAGER PURPOSE & SCOPE

We have an exciting opportunity for a store manage to join our prestigious London Chelsea store in Sloane Square. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Direct the store team to consistently deliver an exceptional, memorable customer RL experience
Empower, motivate and lead the development of the store team
Generate meaningful revenue and profitable and sustainable growth for the store
Effectively communicate and implement the retail store strategy and initiatives that support the RL business vision

Essential Duties & Responsibilities

POSITION SUMMARY

Directly responsible for sales and profit performance in assigned store, ensuring that all sales, margin and KPI goals are met.
Partner with the Retail Director to develop operating budgets and monitor performance.
Responsible for the recruitment, selection, supervision and development of store staff.
Coach and mentor direct reports to achieve optimal results including succession planning for current and future positions.
Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
Establish and monitor all store standards and work with the Operations Manager and individual Department Managers to ensure successful implementation.
Provide consistent feedback to buyers and planners to identify items and merchandise classifications of high sales and profit potential.
Understands and places a high priority on providing input to both the Buying Divisions and the Creative/Product presentation teams in regard to merchandise presentation and maintenance of an in-store environment to be consistent with Ralph Lauren’s desired image and character.
Directs the execution of the company’s promotional strategies and programs, assuring that they support Ralph Lauren’s sales, marketing, and profit objectives.
Maintains a leadership role in community and philanthropic events.
Ability to read build and analyze of business reports through multilevel drill down and pivot analysis.
Experience in large volume turnover, multi-season stock management & planning.

Experience, Skills & Knowledge

EXPERIENCE & ATTRIBUTES

Successfully leading teams in the luxury sector
2 Strategic cycles in a General Manager/Store Manager position or equivalent
Knowledge and background of clientelling VIP clients
To have an in depth knowledge of the luxury sector including competitor activity
Possess strong communication and interpersonal skills
A desire to build relationships and promote team work and develop people
High level of analytical and reporting skill
Strong Technical Ability
To be action orientated and solution driven to achieve results
RFID Understanding / Knowledge (preferable but not essential)
Fire Health & Safety

Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.

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