Job description
Your Mission
Ensure together with the Store Manager that the Store consistently achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service
Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
Assume responsibility for accurately processing sales, exchange, refund transactions and discounts at the cash desk while ensuring the adherence of Discount Policy & Procedures
Assist the Store Manager in the recruitment, training, development and succession as well as in preparing and administering performance appraisals of the team
Analyse customer profiles, buying trends and competitive information to drive business together with the Store Manager
Assume responsibility for Loss Prevention and operational compliance within the Store; Manage, achieve and try to exceed all Inventory and Shrink goals; Oversee and manage physical inventory counts
Assist the Store Manager in communicating, managing and executing all Marketing driven initiatives and events within budget and according to all Policies & Procedures
Your talent
Proven management experience in a focused, customer service-oriented retail environment (preferably Apparel/Footwear)
Passion for PUMA Brand
Commercial and financial acumen
Customer oriented, reliable and friendly personality
Recruiting and team development skills
Strong interpersonal, communication and (self) motivational skills
Strong organizational and time management skills
Ability to present information to large groups
Interest in innovation and change
PC-literacy, general MS-Office knowledge including the use of Outlook, Excel, PowerPoint, Word and Internet
Additional information
Your Benefits
On and Offsite trainings
Developmental position for high performing Supervisors to continue increasing their skillset in order to become a Store Manager
Job Reference: YOR02296