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Job Title: Store Assistant

Job Type: Various contracts available between 12-24 hours

Location: Sutton

Salary: £10.45 per hour

Benefits: Pet bereavement leave, Day off for your birthday, Performance bonus, Colleague discount, Bus loan scheme, Cycle to work scheme, Length of service, 2 days off for wedding / Civil Partnership, DSE eye test, 22 days holiday, Recommend a friend, EAP, Pension, Pennies for your thoughts and Death in service.

Key Responsibilities:

• Proactively work together to exceed all KPI’s.
• Deliver exceptional customer service.
• Engage with Salon colleagues on how to improve customer service and effectiveness.
• To comply with all communicated company guidelines and actions.
• Assist the planning and execution of changes to promotions, campaigns, and events in a timely and accurate manner.
• Help deliver TPC performance ahead of targets set.
• Be part of creating and leading a positive customer service culture in the store.
• Minimise store stock loss and wastage.
• Manage replenishment processes to ensure 100% availability at all times of top 50 selling lines within the business.
• Check and action out of date stocks and take part in stock takes / counts.
• Ensure all Health & Safety personal compliance is up to date.

Behaviours & Experience

• Has a real ‘Passion for Retail’ – bringing high levels of energy and commitment to the role.
• Experience in a fast-moving retail environment is essential.
• Provides motivation & direction to others.
• Strives to exceed individual and business targets.
• Has a hands-on approach and a can-do attitude.
• Be a positive, supportive, and flexible team player.
• Can inspire others to go the extra mile.

Company Values:

This is a fantastic opportunity for a Store Assistant / Sales Assistant / Shop Assistant to join our KennelPak & Pets & Friends team. We welcome colleagues who are as passionate about creating communities of responsible pet parents and healthy, happy pets as we are; with an energy and desire to make a difference. Our benefits package reflects the importance that our people make, they are our brand.