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Following excellent and exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Telford store, trading as Penparc. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2021 by the Pet Industry Federation.

It is our dedication to helping pet owners along with over 40 years of pet expertise that makes Jollyes a great place to work. If you share our passion for pets and for retail, then apply for this exciting opportunity to join us.

Benefits:

• Competitive salary of £27,750 - £31,000, plus £4,000 annual bonus subject to achieving KPIs.
• Further benefits on completion of probationary period: Death in Service Benefit, Critical Illness insurance, Private Medical insurance for yourself, partner and children in full-time education.
• 29 days paid annual leave including bank/statutory holidays.
• 20% staff discount scheme.
• Employee reward scheme.
• Employee assistance programme.
• Additional holiday awards for long service.
• Pension: The Company will contribute 7.5% of basic monthly salary, provided you contribute 5%.
• Staff Uniform provided.
• Free car parking.

Responsibilities

• Reporting to your Regional Manager you will be responsible for maximising both turnover and gross margin along with control of costs.
• Lead by example creating an excellent culture and working environment for your team.
• Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
• Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge.
• Responsible for recruiting, motivating, training and developing your team.
• Running a store with high standards and being responsible for achieving all KPIs

Requirements

• Previous management experience, preferably in a retail environment where you’ve taken a hands-on approach.
• Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards.
• A passion for delighting your customers by ensuring an unrivalled shopping experience.
• A team player, able to communicate effectively and build high performing and highly engaged teams.
• You should be commercially aware and have a proactive approach.
• Full time position - 40 hours per week.