Store Manager London, England
Job description
Here at Hotel Chocolat we’re looking for Store Managers and Assistant Store Managers to lead our London based teams in the following areas:
· 02 London
· Bromley
· Cheapside
· Liverpool Street Station
Salaries range from £25,000 - £35,000 dependant on the role.
It’s our mission to make people happy through chocolate. To do that, we need the best people. That’s why, like our recipes, if you’ve the right ingredients, we’ll invest our time and attention to make sure you reach your potential.
For your hard work and commitment, we will give you:
- A competitive salary and range of company benefits, including 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.
- Incentives based on performance.
- We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working.
- A chance to work in an exciting, innovative and expanding company.
You’ll be a people focussed and confident leader with spirit and passion in line with our products, people and values to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every guest.
SHOW US HOW IT´S DONE
- Provide excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of Hotel Chocolat vision and values.
- Drive store sales and profit plan and take action to maximise performance.
- Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
- Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.
WHO YOU ARE & WHAT YOU HAVE
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
- Demonstrable experience in high service guest interaction.
- Natural leadership qualities to get the best of your high performing team both individually and as a whole.
- A passion for chocolate, our brand and for giving the best service to our guests.
Who are we?
We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.
A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.
Now, we’re market leaders in the industry. What began as an online-only business grew to over 120 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.
To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html
Job Types: Full-time, Permanent
Salary: £25,000.00-£35,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- Gym membership
- Paid volunteer time
- Store discount
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- We have retail management opportunities available across the following London stores: O2, Bromley, Cheapside and Liverpool Street Station.
Please outline which store you are applying for.
Work Location: One location
Reference ID: StoreManagerLondon
