Job description
The Holiday Inn Nottingham is looking for a Night Duty Manager who is genuine, friendly and resourceful. A person who cares enough to go the extra mile to give our guests a great experience
We're located at Castle Marina Park, and independently owned by CRD Catering (City) Ltd. Our hotel has 128 Bedrooms, 5 small Conference Rooms and a full service Restaurant with Bar.
Previous hotel experience is desirable but full training will be given. Knowledge of Opera PMS systems would be an advantage.
This is a full time role which will involve working 40 hours per week.
Shift patterns include weekends and Bank Holidays and will be spread across 5 days per week. Working hours are from 11pm till 7am.
Role Criteria
Our Ideal Candidate will have at least one years’ experience of working in a customer service role and preferably previous experience working night shifts or similar.
You will have the ability to work in different areas of the hotel - from serving customers in the bar to delivering and producing room service orders as well as reception check in/out duties, whilst providing high level of customer service. Our Nights Team are responsible for checking detailed reports for errors whilst balancing and resolving issues from the days banking & follow direction to set meeting rooms and refreshing conference stock.
You must be smart and presentable with the ability to handle guest issues and resolve complaints.
In return, the Holiday Inn Nottingham will give you a competitive salary, benefits package, and opportunities to learn new skills and grow your career.On top of this, you'll join a great team that makes work fun, so you will always be motivated!
If this sounds like the perfect move for you, apply now
Job Types: Full-time, Permanent
Salary: £11.12 per hour
Benefits:
- Company events
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Work Location: In person
About Holiday Inn
CEO: Keith Barr
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Subsidiary or Business Segment
Website: www.ihg.com
Year Founded: 2003