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Group 1 Automotive

Retails Sales Manager

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you! Our BMW Dealership in Hindhead is looking to recruit a new Retail Sales Manager.

About the position

The successful candidate for our Retail Sales Manager vacancy will have previous experience in a similar role and proven customer service skills.

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Retail Sales Manager position involves:

1) Supervise and co-ordinate the activities of sales staff to ensure:

• Maximum direct selling time
• Effective handling of all sales enquiries and activities
• Work with all sales executives to ensure that they work in a focused and structured manner in all of their endeavours

2) Ensure that all operational issues are resolved in a customer centric manner in the shorted possible timeframe.

3) Provide guidance and training to salespersons to improve their job performance with particular emphasis on:

• Prospecting and customer follow-up;
• All aspects of the “sales Track” with particular emphasis on “receive and welcome”, qualification, negotiation and close, F&I Presentations.
• Time management;
• Sales aids…. Particularly improve use of OCS lounge.
• Product knowledge and all related items;
• Closing deals.

4) Establish administrative procedures and policies to assist the smooth handling of all business and adequate sales records, including:

• Prospect systems, follow-up call records;
• Management meetings;
• Sales analysis;
• Trading policies and all related items.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

• Customer awareness.
• Ability to work to deadlines and targets.
• Strong teamwork skills.
• Confident and professional communication skills.
• Full driving licence.

About us

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America. Group 1 Automotive is the 7th largest dealer group in the UK. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.

If you see yourself in the above position and would like to find out more about what it is like to be part of the Group 1 family, we’d like you to apply now!