Store Manager London, England
Job description
Position Name
Store Manager
Department
Retail
Reporting to
Retail Head
Location
Central London , United Kingdom
About Forest Essentials:
Forest Essentials is an authentic, traditional Skin Care Brand, with its foundations in the ancient science of Ayurveda. A pioneer in the Luxury Ayurvedic segment in India today it has become the quintessential Indian Beauty Brand where secrets of ancient beauty rituals for skin and hair care have been brought to life through pain-staking research and made available to modern day customers.
The name “Forest Essentials” comes from the fact that all our ingredients are sourced from plants, trees and herbs naturally grown in the Himalayan forests. Our spring water is also sourced from the heart of the Himalayan forests.
We cater to four major categories of products i.e. Facial Care, Body Care, Hair Care and the Wellness category. Each handmade product uses traditional methods in its making and adheres to the highest standards of purity, authenticity and quality. There is a perfect fusion between ancient recipes and modern technology to create a whole new experience — Elegant, Luxurious Ayurveda.
Our method of sourcing is very rigorous because our standards are very high.
- Products are never tested on animals
- None of the products are manufactured using child labour.
- We support traditional production methods
- We give support to local suppliers supporting local employment
- Our products are based on the finest traditional Ayurvedic recipes.
Manufacturing Capability
- World-class manufacturing facility
- Pharmaceutical grade production standards
- Unique, one-of-a-kind Ayurveda formulations R&D laboratory
- SOP(s) defined for each stage of production
- Implementation of a comprehensive TQM regime across the facility
- ISO 9001:2008 certification
We are the only Indian brand which is involved in the conception, formulation, manufacturing, bottling and sale of the products in its own Company owned stores.
In keeping with our global ambitions, in 2008, Forest Essentials formed a strategic alliance with The Estee Lauder Group of Co., one of the most prestigious beauty conglomerates in the world, where the latter acquired a minority stake in the Brand Forest Essentials. This formed a relationship of great significance in the Indian beauty market, being the first Indian company to have interest from a global beauty conglomerate of that size and pedigree.
With this partnership, Forest Essentials is working closely with ELC to bring Traditional Ayurveda with the highest quality standards that will make it the first truly Indian Luxury Ayurveda Brand in the world. Forest Essentials’ key guiding principle for implementation in any market is to represent India and stay true to its DNA while ensuring that the local customer is at the heart of all execution.
Forest Essentials is the largest player in the luxury hotel amenities and spa business catering to over 540 hotels in India and abroad and resorts including the Oberoi Group, Taj Group of Hotels, Four Seasons and the Ritz Carlton.
Today, since its inception in the year 2001, Forest Essentials retails from 80 Company owned retail stores operational in cities across India. It holds strong presence in the duty-free at most major Indian International airports.
Forest Essentials also has a major online business, exporting products to over 120 countries worldwide. Visit our web boutique for more details www.forestessentialsindia.com
We are excited to let you know that we are opening our flagship store in London early next year 2021, to build our first team we are looking for experienced and passionate individuals who understand and believe our brand philosophy. It is a wonderful opportunity for experienced retail employees to be part of India’s first Luxury Beauty Brand.
Ideal Candidate:
We are looking for a dynamic and inspirational Store Manager to lead, coach and develop our team of sales associates to achieve all sales, customer service and operational targets.
The candidates should have proven leadership and excellent interpersonal skills gained in a fast paced retail environment. Proven retail management experience preferably within cosmetics and skin care brands. Preferably in a managerial position. Experience with retail point-of-sale software and Microsoft office. Multilingual candidates will be given preference.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
As a Retail employee with Forest Essentials, you will be joining more than a company - you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Forest Essentials, knowledge of our product and commitment to our brand that keeps customers coming back again and again and we are looking for the right candidate to represent our brand.
Your Responsibilities:
- Managing sales advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
- Through daily team meetings, effective communication and recognition of positive work you will ensure that the in store teams remain motivated and work to achieve individual and store targets.
- Ensuring the store remains stocked at all times, and reporting any concerns to Supply Chain Head. Ensuring stock checks are done as per schedule, minimize shrinkage.
- Business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
- You will ensure staff rotas are completed fairly and on a monthly basis.
- Retail operations management of the store, sales and cash reconciliation
- You will ensure the store and displays are kept clean and hygienic at all times.
- You will be required to work for 6 days in a week.
Job Types: Full-time, Permanent
Salary: From £50,000.00 per year
Benefits:
- Company events
- Employee discount
- Life insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- London, WC2E 8BT: reliably commute or plan to relocate before starting work (preferred)
Education:
- Bachelor's (preferred)
