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The Store Manager leads all aspects of and participates in the day-to-day operations of the Store ensuring that our Guests have “The Best Retail Experience in the World”. This is done through consistent and outstanding Guest Experience, development of the Cast and Store Leadership Team, maintenance of Store visual standards, and compliance with established policies and procedures. This is a full-time, exempt position.

This position is located at the Disney Store in the Oklahoma City Outlets.

You will report to the Outlet Stores Senior Manager.

Responsibilities/You Will

• Support the Disney Store Mission of “Creating Magical Moments for Guests of all Ages” through inspiring communication, integrity, and passion for the Brand
• Serve as Leader on Duty to coach and empower Cast Members while upholding an environment that builds exceptional Guest Experiences. This is accomplished through Guest Engagement, and building an emotional connection to the brand while participating in initiatives that give back to the community.
• Handle projects, processes, and resources to produce desired outcomes, and drive the recruitment, retention, and development strategies.
• Strengthen others through consistent mentoring while giving and receiving feedback to better drive the efficiency and morale of the team.
• Develop strategy and help translate it into specific priorities, objectives, and action plans while understanding appropriate metrics to assess business performance such as Sales Equations (sales and Key Performance Indicators) and Controllable Expenses (shrink and payroll).
• Partner with Leadership to ensure the Store is opened and closed in compliance with company policy and uphold all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct while ensuring safety is a number one priority.

Basic Qualifications/You Will Have

• Excellent interpersonal and communication skills
• Proven track record to develop and lead a team that gets results and the ability to build and sustain a positive work environment and culture.
• The job may require lifting boxes that weigh up to 40 lbs. and climbing a ladder
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts
• Must maintain a professional appearance and carry out Disney Store guidelines

Preferred Qualifications

• Three to five years experience in specialty retail in a leadership role
• College Degree or equivalent

Required Education

• High School Diploma or equivalent

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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