Job description
Here at Deichmann we are looking to appoint a Cover Manager, based at our store in the Metrocentre, Gateshead covering additional stores in the district.
This is a full time, permanent position, paying £27,000 per annum.
What is a Cover Manager?
- Our Cover Managers are our fast track, high potential managerial talent!
- After initial training, Cover Managers build their understanding of how Deichmann stores operate, by providing managerial cover across a cluster of stores.
- For this particular role the stores you will cover/support after training include: Gateshead, Sunderland, Newcastle, Killingworth, Hartlepool, Middlesbrough and additional stores considered to be within a reasonable commuting distance.
- It is therefore essential that you can travel within a defined geographical area.
- On successful completion of training, Cover Managers are in an ideal position to be given the opportunity for promotion to Store Manager.
Ideal candidate:
This is a really exciting opportunity for a successful and ambitious Manager or Supervisor looking to progress their career, initially supporting or managing one or more of our stores on a planned or ad hoc basis, before potentially being allocated their own Store.
You must be fully flexible in terms of travel as you could be working in a number of different stores and you will have previous experience of working as a Store Manager, Cover Store Manager, Trainee Manager, Assistant Manager or Supervisor in retail or a related sector.
You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.
Key activities:
- Motivate and coach the team to deliver excellent customer service
- Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
- Resourcing / drafting rotas, working within budget
- Stock management
- Analysing and interpreting sales performance data and reports
- Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
- Ensure all company standards are implemented and maintained i.e. merchandising, admin
- Delivery of all KPI’s, meeting all company standards
- Recruitment and training of the team
Personal characteristics:
- A hands on leader, with experience in retail or a related industry sector
- Have a positive flexible approach with a can do attitude
- Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
- Have the confidence and ability to motivate, coach and inspire the team
- Able to numerate
- Attention to detail
- Good communicator
- Be methodical, organised and have a structure approach to work
- Spatial awareness
- Be fully flexible across the week
At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, secure company, in return for which we want you to strive to be the best retailer you can and deliver fantastic customer service through your team.
If you would like to join the team at Deichmann UK as our Cover Store Manager and you meet the job requirements, please click apply. We’d love to hear from you!
By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation at interview stage.
Job Types: Full-time, Permanent
Salary: £27,000.00 per year
Benefits:
- Employee discount
- Free or subsidised travel
- Store discount
Flexible Language Requirement:
- English not required
Experience:
- Retail management: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: CSMMETRO