Job description
Salary: £21,925 per annum based on 35 hours per week
"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager.
A day in the life of the Shop Manager:
- You will run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street. From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
- You will create a brilliant shopping environment and provide an excellent customer experience in store.
- You will oversee a team of dedicated volunteers, supporting their induction, management, and development.
To be a successful Shop Manager:
- You have retail experience at supervisory level. With proven management skills, you know how to organise, develop and inspire your team.
- You can deliver outstanding customer service and be comfortable with cash handling.
- You are commercially savvy with a good understanding of financial targets and measures, using your initiative to achieve fantastic results.
- You have proven IT skills.
- You like to be flexible (Shop hours are Mon-Sat 9-5, Sun 10-4)
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses