store manager

store manager London, England

Badiani Gelato London
Full Time London, England 29000 - 12.04 GBP ANNUAL Today
Job description

ASSISTANT MANAGER


Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast growing business and entering more exciting markets in 2023 whilst growing our E-commerce and B2B platforms.


What you will be doing:


We are looking for an enthusiastic Assistant Store Manager who will support the Store Manager in driving the business, embedding change and improving our store performance. You will support the Store Manager in implementing fantastic standards, maximising sales and delivering fantastic customer experiences every day.


Key Responsibilities include:


  • Deliver excellent service to ensure high levels of customer satisfaction.

  • Motivate the sales team to meet sales objectives by training and mentoring staff.

  • Support the Store Manager in creating business strategies to attract new customers, expand store traffic, and enhance profitability.

  • Train, and oversee new staff.

  • Respond to customer complaints and concerns in a professional manner.

  • Ensure store compliance with health and safety regulations.

  • Support the Store Manager in developing and arranging promotional material and in-store displays.

  • Prepare detailed reports on buying trends, customer requirements, and profits along with the Store Manager.

  • Undertake store administration duties such as managing store budgets and updating financial records.

  • Monitor inventory levels and order new items

  • Deputise in the absence of the Store Manager


What were looking for:


  • Previous retail management experience

  • Share our love for food!

  • Passion for customer service

  • Available to work flexible hours


Benefits:

  • Highly competitive salary

  • 7% annual bonus

  • Private medical cover

  • 50% product discount

  • 28 days annual leave (inclusive of bank holidays)

  • £12 daily allowance for food and beverage

  • Perkbox - rewards platform


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INDMANAGE

store manager
Badiani Gelato London

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