Job description
Store Design Manager
Job Introduction
Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…
Rewards and benefits
Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.
Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working
Generous annual leave that increases with length of service
Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations
Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
Defined pension contribution scheme
Generous bonus and/or commission scheme
Enviable team member discount including sale previews and double discount days
Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
Subsidised gym memberships
Annual travel pass and cycle-to-work schemes
A sustainable car salary sacrifice scheme
Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members
Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance
Access to a wide range of training programmes to help your career development
Read on to find out how you can play your part in Reinventing Retail…
Role Responsibility
As Design Manager, you will facilitate and assist in delivering world class retail environments in all Selfridges’ stores through highly professional design coordination and management, creating leading edge solutions in retail and non-retail areas alike.
To support the Property Team, Creative Team and Buying Team in all Strategic Planning and Design related matters to deliver best in class solutions for all stores by ensuring the effective Design Coordination of projects through the entire design, development and delivery process, overseeing the development and maintenance of digital drawing data for all Selfridges’ sites. Working closely with Selfridges stakeholders and brands on concept development and sign off
Key Responsibilities:
Manage collation and production of strategic design guidelines, compartment design guidelines, project specific design guidelines and creation of temporary guidelines for brand projects ensuring alignment throughout
Co-ordinate/produce strategic project plans – walkways, sightlines, fixture zones, signage, lightboxes, liaison and interfaces with other projects eg M&E project
Present all design schemes to Selfridges directors for approval
Support brand briefings as required, chaired by Project Manager
Manage the approval of brand shopfit projects through concept and detailed design stages:
Liaise with brands throughout concept, detail, and design phases through to project completion
Ensure projects adhere to Selfridges’ Masterplan and Store Guidelines
Ensure timely and sufficient design information is passed to Project Manager’s for the delivery phase
Work closely with the project management team to ensure design integrity is maintained at each stage of the design and delivery process
Participate in post-project reviews and design analysis
Manage the evolution and communication of key Selfridges’ design specifications – eg cash desk and fitting room templates
Ensure designs meet or exceed defined quality standards and compliance with requirements of legislation and/or external authorities
Ensure internal design approvals and financial sanctions are obtained at appropriate stages
Encourage design innovation and creativity
Oversee and track the standards and progress in the development and maintenance of digital drawing data (Selfridges’ working drawings – updated by the cad team and external consultants) for all Selfridges’ sites
Maintain communication plan for the design stage of projects
Liaise with and inform project progress with the internal Property Department, Retail Operations Department, B & M Department, Visual Merchandise Department, as well as external brand design teams
Encourage and promote an understanding of the Selfridges brand values amongst external consultants
Work effectively with Design Manager and Design Coordinators to maintain a coordinated team with clear focus
The Ideal Candidate
‘Expert’ understanding of the market place with a passion for innovative retail and design
Experience working with beauty retailers would be highly desired, but not essential
Innovative and highly commercial approach – able to develop and implement new ideas in cost effective ways
Excellent communication and presentation skills
Excellent interpersonal and relationship skills
Resilience and ability to work under pressure on many diverse projects
In depth knowledge of CAD and other design related packages
Knowledge of technical aspects of construction practice and practical site experience
Key Behaviours:
Excellent design knowledge and analysis
Tenacity and Focus
Self Motivated
but Team Oriented
Diplomatic
Positive and Optimistic but Realistic
Disciplined but Flexible
About the Company
Everyone is welcome
Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.
Our awards cabinet
We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.
Selfridges