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At IKEA, it is more than just a job.

We are looking to welcome Store assistants to join our amazing team here at IKEA Glasgow.

Expected Starting Date: 23rd September 2023

Assessment Centre: 6th & 7th September 2023

WHAT WE OFFER

• £10.90 basic hourly rate
• Living Wage Foundation Employer

We operate 7 days a week to meet the shopping needs of our customers and have a range of contract sizes available. Store operating hours are 8am-930pm Monday to Friday & 8am-830pm at the weekend.

SALES
12 hours – weekend only
16 hours – variety of shifts including days, evenings & 3 out 4 weekends.
20 hours - variety of shifts, including days, evenings & 3 out 4 weekends.

CUSTOMER RELATIONS
12 hours - weekend only
20 hours variety of shifts, including days, evenings & 3 out 4 weekends.

Weekend working is a requirement of the role, and we will need to be flexible with your shifts which will be discussed at interview.

WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% co-worker discount & I-Benefits discount portal helping you save £100’s on High-street retailers
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• X3 Life Assurance, enhanced statutory pension contributions & interest free loans
• Holiday on Christmas Eve & Christmas Day
• Family Friendly policies & benefits
• Commitment to your development throughout your IKEA career, starting on your first day
• Free parking and you can also enjoy a free hot or cold meal option every shift!

WHAT YOU'LL NEED TO HAVE
The ideal candidate will have a passion for people, an eagerness to learn and will embrace change with a solution-orientated approach to the many challenges and tasks that present themselves. You will have the ambition to grow within IKEA and to help develop others too. In IKEA we place great emphasis on leading others and ourselves with a positive approach, even during the busiest and most challenging times.

WHAT YOU'LL BE DOING DAY TO DAY
We have vacancies in our Sales & Customer Service teams.

SALES

• Build loyalty by listening to our customers & using your knowledge of IKEA product range offer informed solutions.
• Ensure your areas of responsibility are maintained to high standard by keeping it clean, tidy, priced and fully stocked.
• You ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience
• You actively approach customers to identify their needs and advise them on the best solutions for their life at home through home furnishings.
• In some departments there will be an element of heavy lifting and using IT equipment such as computers & scanners.

CUSTOMER RELATIONS

• You aim to create a positive experience for our customers, so they will want to return and shop with us again over time.
• Build loyalty by listening to our customers & using your knowledge of IKEA product range offer informed solutions.
• You work together with colleagues in other functions to improve the customer experience.
• Provide an efficient and accurate checkout/returns experience in the store while working with daily and weekly service targets to drive service delivery.

Here at IKEA we recruit through our values and togetherness is one of the core values in the IKEA culture, we expect our candidates to be natural team players who will embrace change with a solution-orientated approach. In IKEA we place great emphasis on leading others and ourselves with a positive approach, even during the busiest and most challenging times.

WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.

RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

First step, please attach an updated CV with your application so we can get to know you better.
Second step, successful candidates will receive information about the next steps via email. You might be invited to complete a short video interview with pre-recorded questions, it only takes 2 minutes & can be done anytime & anywhere on a phone, laptop, or tablet. So just find a quiet spot and tell us why you would love to work for IKEA!
Third step, if successful you will be invited to an Assessment Centre on either the 6th or 7th September.

Come see things a little differently with us and be part of creating a better everyday life for the many.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email me at [email protected] and I will be happy to help!