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Job description

Gemex is a multi-award winning family business at the forefront of fine bridal jewellery manufacturing. We are market leaders in the supply of high quality diamond rings to jewellers across the UK and Europe.

We are looking for a highly motivated candidate to join our very busy and successful Customer Service & Sales Support Team which provides market leading customer service to jewellery retailers.

This role would suit an individual with 2-3 years stock control and office administration support, keen on developing their office, analytical and commerce skills. There is great opportunity to grow within the company if the candidate shows great promise and a strong work ethic.

We are based in London’s jewellery district, Hatton Garden.

Key responsibilities include:

• Always keeping stock locations up to date in live time
• Fulfilling customer requests and sending out goods on approval
• Keeping on top of overdue goods out with customers on approval
• Keeping the salesmen’s ranges up to date
• Re-ordering sold items
• Meticulous stock record keeping
• Invoicing sold items
• Keeping ranges updated and prepared for trade exhibitions
• Adhering to strict tight deadlines
• Supporting sales administration, processing orders, liaising with customers
• Delivery of excellent customer service with professional approach
• Pricing Bespoke Quotations
• Dealing with customer queries by phone and email
• Managing incoming emails and correspondence

Whilst full training will be given, applicants will be expected to already possess the following skills.

• Excellent verbal and written English communication skills
• Highly competent in MS Office Excel and Word.
• Experience of Stock Control procedures
• Keen eye for detail.
• Ability to work well in a team as well as individually.
• Works well and thrives under pressure
• Excellent interpersonal and communication skills
• Proactive approach to all business communication and providing updates in a timely manner
• Meeting deadlines and effective planning skills
• Positive attitude and real passion for helping people

We offer:

• Full-time employment
• Immediate start date
• Challenges that are constantly changing and evolving
• Chances to progress within company
• Salary commensurate on experience

Please email your CV. Only successful applicants will be invited for interview. We regret that we are unable to answer all applications.

This is an excellent opportunity for an experienced Stock Controller / Administrator to join a leading highly successful company in the City of London and develop a long term and successful career.

Office Hour Times:
Monday - Thursday 9am - 6pm
Friday 9am - 5pm

Job Type: Full-time

Work remotely

• No

Job Types: Full-time, Permanent

Salary: £25,000.00-£35,000.00 per year

Benefits:

• Company pension

Schedule:

• 8 hour shift

Application question(s):

• Do you have any stock control experience?

Experience:

• Office: 2 years (preferred)

Licence/Certification:

• DBS Check (preferred)

Work Location: One location

Reference ID: Stock Controller / Administrator