Staff Member

Staff Member Basingstoke, England

BURGER KING
Full Time Basingstoke, England 11 GBP HOURLY Today
Job description

Summary of Role:

  • Serve customers politely and efficiently
  • Prepare food products to the correct specification
  • Ensure dining areas, kitchen and equipment are clean and tidy

Operational Standards

  • Able to work on all workstations as required including

Broiler / Steamer

Hamburger Board

Whopper Board

Speciality Sandwich Board

Fry Station

Drinks Station

Front Counter

Dining Area

Drive Thru (if applicable)

  • Prepare all products to the correct standards
  • Make sure all surfaces, equipment and utensils are cleaned and sanitized before, during and after use
  • Carry out cleaning of kitchen and dining areas.
  • Comply with all legal and company standards with regard to Health and Safety, fire safety, security and hygiene
  • Report all hazards and/or concerns immediately to the manager on duty

Business Planning & Financial Control

  • Ensure that products are made up and served using only the specified amounts of ingredients to assist with the control of stock costs
  • Keep all stock is kept in hygienic conditions and rotated to reduce the amount of waste
  • Follow the stock level system correctly to ensure correct availability with minimum wastage

Customer Service

  • Serve all customers efficiently and in a friendly manner, ensuring that food is hot, served quickly and neatly presented.
  • Provide all customers with accurate orders, including condiments as required for their meal
  • Keep the Dining Area free from litter and clean all surfaces regularly
  • Answer customer queries or promptly direct customer complaints to the manager
  • Recognise and act on individual customer needs e.g. parents with children, elderly and disabled customers

Personal Standards

  • Arrive on time to start work
  • Comply with company uniform and appearance standards
  • Maintain a high standard of personal hygiene
  • Comply with company policies as outlined in the staff handbook

Sales Building

  • Use 'selling up' techniques on front counter (& Drive Thru' if applicable), e.g. Meals, Go Large, Side Orders
  • Advise customers of menu items and promotion offers
  • Encourage repeat business through courteous service and high standards of quality and cleanliness

Key Business Relationships within the Restaurant

  • Staff and Supervisors
  • Restaurant Management Team
  • Customers

Suitable Training/Courses to Attend in Role

  • Induction
  • Workstation station training using Right Track Training/DVD training material
  • Front Counter Workshop

Staff Member
BURGER KING

www.burgerking.com
Miami, United States
Jose Cil
Unknown / Non-Applicable
10000+ Employees
Company - Public
Restaurants & Cafes
1954
Related Jobs

All Related Listed jobs

Receptionist - Mansfield
HM Prison & Probation Service Mansfield, England 20126 - 23182 GBP ANNUAL Today

To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants

customer relations
Harvest Energy Derby, England 22672 - GBP HOURLY Today

Are you looking for a varied, stable and rewarding opportunity in convenience retail?

At Harvest Energy we have a reputation of...

Store Assistant - Nights
ASDA Plymouth 12.64 GBP HOURLY Today

On the Our Asda' benefits site, you will have access to a wide range of discounts across various activities and services, anything from airport parking to

Coffee Shop Assistant
Natoora Ltd London, England 11.1 GBP HOURLY Today

You will look after our customers and provide the best client service. Under the GDPR, you have the right to request access to your personal data, to request

Sales Advisor (Part-time) - Silverburn
H&M Glasgow, Scotland 18000 - 19820 GBP ANNUAL Today

As a sales advisor you are responsible for always putting our customers first while creating an exceptional shopping experience in store.