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Job description

Spectrum.Life supports 1,500+ companies in their health and wellness strategies. We support Employers, Universities, and Insurers in looking after the mental health and wellbeing needs of over 4,000,000 users.

We are a healthcare company first. We focus on clinical efficacy and outcomes as our prime responsibility. We do this by providing or enabling best-in-class services, delivered by fully accredited, experienced professionals through our in-house built technology.

Our mission is to build a team to enhance and deliver our digital and onsite wellness to companies and employees around the world.

ROLE BRIEF

The role of Staff Counsellor is suited to fully qualified and accredited counsellors and/or psychotherapists. The Staff Counsellor is a key part of both the Spectrum Therapy team and the Employee Assistance Programme which provides access to professional services including psychoeducation and brief therapeutic support to employees experiencing mild to moderate mental health difficulties.

RESPONSIBILITIES:

• Provide brief goal focused therapeutic support to individuals contacting the service.
• Triage assessment over the phone to determine best pathway
• Assess client’s needs and provide immediate telephone crisis counselling/interventions to employees and family members of customer organizations
• Maintain appropriate records of all therapeutic activity.
• Liaise and consult with other professionals working across the service as appropriate.
• Contribute to research and evaluation of the EAP service as required.
• Operate within all policies, procedures, and guidelines of the service.
• Participate in team meetings and attend other meetings as deemed necessary.
• Working on specific tasks required relating to service development and expansion of service.
• Identify the presenting problem and determine appropriate service response level as per case response level standards

The above job description is not intended to be a comprehensive list of all duties involved, and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office.

REQUIREMENTS:

• A recognised qualification in Counselling or Psychotherapy at a Bachelor's level or higher, with a minimum of 2 years post qualification experience.
• Full accredited membership of a recognised professional body or organisation which is governed by a recognised code of ethics and disciplinary process (i.e., IACP, ICP, APPI, PSI, BACP, BPS, etc.).
• Experience working with a variety of clients reflecting a wide range of clinical presentations.
• Experience of screening clients and identifying any risk.
• Experience working with clients using short term models of therapeutic intervention, particularly CBT.
• Experience and interest in working with clients aged 16-25.
• Ability to work co-operatively as part of a team.
• Ability to plan, organise, and prioritise own work.
• Strong interpersonal and communication skills.
• Good computing skills: Microsoft software (e.g., Word, Excel, Teams), email, internet, video conferencing software, and CSM software.
• Open to working evenings and weekends.

DESIRABLE:

• Experience working within an EAP service.
• Experience working online via phone and video.
• Training in high intensity CBT, TF-CBT, or EMDR.
• Experience working with clients presenting with issues of addiction.
• Working with clients who experienced trauma
• Ability to work therapeutically in a language other than English.

COMPETENCIES NEEDED:

• Teamwork
• Initiative
• Flexibility
• Interpersonal Skills
• Planning and Organisation

WHAT ARE THE BENEFITS OF WORKING AT SPECTRUM.LIFE

• Full time or Part time permanent contract
• Location: Sunderland Part time role 2 days per week on site with the clients
• Working days are Monday's and Friday's 9am-5pm
• Salary: £30000 per annum pro rata with 10% bonus
• Extensive list of employee perks and benefits https://app.box.com/s/pmk6x6kl6tzpz4czaf0o7v0f94z59msl

Job Types: Part-time, Permanent

Salary: £30,000.00 per year

Benefits:

• Cycle to work scheme
• Employee discount
• Flexitime
• Life insurance
• Private medical insurance
• Referral programme
• Sick pay
• Wellness programme
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Flexitime
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Performance bonus

Reference ID: SCS