Sports Academy Receptionist Liverpool, England
Job description
GSAR0823
Salary/Hourly Rate:
£10.42 per hour
Hours:
Evenings 15:30 – 22:30 (35 Hrs)
Weekends 08:00 – 18:00 (20 Hrs)
Contract Type:
Permanent
Responsible to:
Sport Development Manager and the Sports Academy Operations Manager
Job Location:
Sole place of work is Greenbank Sports Academy,Greenbank Lane, Liverpool.
Closing date:
20th September 2023
Interview Date:
TBA
Job Purpose
We are a busy multi-purpose Sports Academy with a Sports Hall that is used for an extensive range of sports & disability sports. We have a gym open to the public 7 days a week & we have private spaces available for booking by external trainers or therapists.
We require a confident presence on our busy reception who can respond to the constant needs of our varied customer base & your peers.
You will be working alongside Sports Leaders & a Senior Management Team within the Academy & we work alongside Greenbank College so there will be opportunity to manage volunteers & students that will help with the running of the Academy.
We are looking for two permanent members of staff to cover two shift patterns exclusively:
Evenings between 15:30-22:30
Weekends between 08:00-18:00
Main Duties and Responsibilities
The Sports Academy Receptionist is to provide all users of the Sports Academy with a central point of contact via telephone, email & face to face.
You responsibilities will include, but not limited to;
- Follow an Open & Close procedure for the Academy
- Deal with enquiries via all forms of communication. Email, telephone & face to face
- Assist the gym members with signing in & out of the gym & issuing locker keys
- Handling cash & maintaining administrative, financial & statistical information
- Schedule gym inductions & tours of the facility
- Assist Sports Hall users with access & bookings
- Liaise with Sports Leaders to ensure Sports Hall users have the correct equipment set up & is accessible.
- Assist with the management of large events where working as part of the wider team is essential
We are looking for someone with excellent communication skills that can work with various IT systems & Microsoft Applications.
We are looking for someone with a proven track record of delivering excellent customer service & experience within a leisure facility would be desirable but not essential.
Additional vacancy details
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation or age. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and adhering to the requirements of the Equality Act 2010.
Applicants should note that the successful candidate will be asked to apply to the Disclosure and Barring Service.
Further information about the Disclosure Scheme can be found at https://www.gov.uk/government/organisations/disclosure-and-barring-service
