Job description
Sheffield Hallam University is looking for passionate and dedicated sport professionals to join our expanding Physical Activity and Sport Service – ‘Sport Hallam.’
We are recruiting a number of roles across our service to strengthen our sporting offer and the impact we make on our students, staff and local community. These roles span across our Sport Development and Sport Operations teams.
- Our Sport Development Team is responsible for developing a range of sports programmes, activities, and events to help deliver an outstanding student experience, from beginners right through to elite athletes.
- Our Sport Operations Team is responsible for delivering a quality user experience across our sport facility portfolio that includes our Sports Park, Athletics Stadium and two on campus gyms and sports halls.
You’ll join a large and friendly team, where you’ll work with a wide range of people to create and deliver a diverse variety of opportunities, services and facilities to enable our students, staff and local community to positively connect with sport and physical activity, be active and support their wellbeing - with opportunities for development and progression.
Sport and fitness | Sheffield Hallam University (shu.ac.uk)
The Role
You will be part of a team of sport administrators to ensure Sport Hallam delivers an excellent customer/user experience to all its stakeholders.
You’ll work right across the Sport Hallam Team as well as the wider university to facilitate the delivery of a range of programmes, bookings, processes, and sport participation opportunities.
It is essential that you have good customer service skills as the role is based on a busy helpdesk, dealing with customer queries in person, over the phone and via email.
You'll need to have excellent communication skills and be confident working with a wide variety of people.
You will be expected to deliver a high-quality administrative service whilst also receiving and responding to customer enquiries, so it is important that you can organise and prioritise your workload, using your initiative.
Strong IT skills and attention to detail are essential as the role requires use of a range of operating systems to facilitate bookings and enquiries, plus the administration of finances including sales, purchasing and invoicing.
Sheffield Hallam welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, gender, gender identity, sexual orientation, race, religion or belief, or marital or civil partnership status.
For this job we particularly welcome applications from minority ethnic applicants who are underrepresented in this area at Sheffield Hallam.
Our benefits
We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment. To find out more, please visit The Hallam Deal: Your Benefits.
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