Job description
About the role:
We have an exciting opportunity to join the John Lewis Partnership in the Space Planning team.
As the Space Planning Manager, you will lead a Space Planning team to develop the Directorate Space and Category Proposition Group strategies and translate them into the Physical Estate. You will be ultimately accountable for realising an optimal proposition strategy onto the shop floor to deliver customer centric adjacencies and commercial needs. You will develop and utilise the space blueprint to optimise the use of space, maximising profitability and ensuring an excellent customer experience whilst supporting the Lean, Simple Fast business objectives. You will act as a Space Planning consultant across the business to drive change and will support the business’ design and omni-channel aspirations, balancing the commercial and customer tensions to deliver this.
You will be an experienced, analytical and commercial leader who will use their broad expert knowledge of shops and space to plan and optimise our Physical Estate profitability. You will lead, develop and coach a high performing team of individuals.
You will represent the Space team in major project steering groups, influencing stakeholders across the business to ensure plans are aligned to team priorities and best outcomes.
Key responsibilities include:
Effective leadership and development of Level 7s and Level 8s to ensure continued growth of a High Performing team
Optimum allocation of space to assortment to deliver strategy profitability and maximise customer experience
Drive space performance through effective allocation of space; product, service, experience and design propositions with a view to reduce costs where possible and deliver optimal return per sq ft
Develop and evolve the Shop Blueprint that balances commercial, customer, services, assortment, flow, adjacencies and stock targets, triangulating competing ambitions
Translate trading, customer and property strategy into all Physical Estate Activity providing space briefs that span new concepts, projects, formats and seasonal change, balancing customer and profit needs
Provide proactive and reactive insight, expertise, challenge and support to develop and define propositional space strategies
Support the development of propositional opportunities with key stakeholders, carrying out feasibility activity and scoping alongside supporting in building business cases and developing commercial opportunities
Work effectively across all Physical Estate teams spanning Property, Customer and Trading to optimise the use of our physical estate through new formats, downsizes and physical estate interventions
Influence Heads of Merchandising to reduce working capital and deliver optimal allocations of assortments to space
Ensure all projects optimise space, balancing great customer experience with presentation and linear requirements
Develop and generate ideas and opportunities to drive greater value from our estate particularly in Q4 and with seasonal opportunities
Support and upskill Change and Standards and shop Partners to deliver commercially sound and customer centric value additive projects
Increase business understanding and awareness of space metrics such that they become business-as-usual
If internal, please view the job description by following this link: https://drive.google.com/file/d/1_Ik3rN177xP6qUTmHBJJV4iSSk4RxXVQ/view?usp=sharing
Essential skills & Experience you’ll need:
Demonstrates strong commercial awareness
Demonstrates strong analytical skills
Experience in process improvement
Excellent planning, organisation and orchestration skills
Ability to manage the complexities and competing priorities and strategies to make courageous decisions.
Strong leadership skills
Excellent cross functional working skills and Stakeholder management
Verbal / written communication
Desirable Skills & Experience:
Experience in a trading and/or branch role is an advantage
Experience of Space Planning or Merchandising an advantage
Line Management and leadership (matrix management desirable)
Experience of continuous improvement
Benefits of the Partnership and the role:
You will enjoy 25% discount at John Lewis and 20% in Waitrose
The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)
Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
Find out more about the extensive range of exciting benefits that you could enjoy when you join us on our website under About the Partnership; Benefits.
Next Steps:
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage virtual interview.
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Thanks for your patience in the meantime and for showing an interest in joining JLP.
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