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The brand new 5 * NICI Hotel & Spa on Bournemouth’s sea front, are looking for an experienced, professional and capable Spa Receptionist to join their dynamic team.

Do you have experience as a Hotel or Spa Receptionist or in a Receptionist role within some other kind of hotel or luxury service or hospitality environment?

Would you like to join a 5 * Luxury Hotel and spa as a receptionist where you provide the very best guest experience?

Do you have exceptional communication skills, able to multi-task and work efficiently with a positive attitude?

Are you excited by the thought of building relationships with both colleagues and customers which make peoples stay at the hotel a memorable one for all the right reasons?

If so, this is the Hotel Receptionist role for you, please apply today!

Job Introduction

Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’.

Set on an enviable spot on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 88 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.

The Hotel Receptionist Role

As Hotel Receptionist your duties will include welcoming guests to the hotel, making bedroom bookings, upselling extras whilst supporting our concierge team, show rounds and general day to day hotel reception duties.

You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of hotel reservations systems would be a distinct advantage, although not essential as full training will be given.

This role is inclusive of weekend work with 2 days off in the week. Weekday shifts: 05:45 – 14:15, weekend shifts: 06:45 – 15:15.

What’s in it for you?

• Competitive rates of pay including share of service charge tronc £13-16 p/h
• Unique on the job training and development with an opportunity for internal promotions.
• Hotel stay and Food and Beverage discounts
• Stylish designer boutique uniform
• Meals included whilst on duty
• Team quarterly events
• Pension Scheme

Requirements:

• Experience working in a receptionist or front of house role is necessary, ideally within a spa
• Clear verbal and written communication skills in English
• The very best customer service skills and approach is essential
• Understanding of what service standards are required in a luxury hospitality venue
• Knowledge of reservation systems would be an advantage

Next Steps

If you like the look of this amazing Hotel & Spa Receptionist opportunity, please apply today by clicking apply and completing our application process through Finda.

We will review applications as they come through and invite suitable candidates for a telephone interview ahead of a face to face interview at the hotel. The role will be offered to the successful candidate after interview so please don’t delay with your application if you are interested in the role.

If you have any more questions or want to find out more call 01962676214 or email [email protected].

INDHP

5 * Spa Receptionist – £13 - £16 p/h inclusive of Tronc

Full Time including weekends

Bournemouth Sea Front location