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Job description

An exciting opportunity has arisen to join a modern, progressive organisation who are passionate about delivering high quality, elegant software solutions that bring real efficiency gain and the highest possible standards to the Healthcare market. Inform Health offer various benefits including Healthcare Insurance, an excellent maternity package and long service leave benefits. Inform Health are committed to providing a supportive, collaborative and friendly working environment for all staff.

Working within a highly skilled, small team, you will be fully supported to achieve exceptional standards to manage the testing of newly released software. Inform products include a core software application and a highly configurable customer specific layer. Inform work to a two week Agile development sprint and testing aligns with the sprint process.

To ensure the rapid, effective feedback to the relevant production team, the purpose of the role is to design, develop, document and execute manual test plans for both existing and new Inform products and features. This includes the provision of a continuous and effective testing service which includes documenting findings in testing documents, report writing and defect reporting.

To support the biannual release cycle for existing customers and an adhoc release cycle for new customers the Software QA Engineer will manage the testing cycles.

To support the highly configurable Inform product where customers may have customer specific features, the Software QA Engineer will plan and execute a testing programme prior to release.

The Software QA Engineer will investigate automated testing tools with a view to implementing automated unit, integration and UI testing.

Duties and responsibilities

· Testing existing Inform clinical products

· Testing of newly developed software features and existing product functionality against functional specification documents developing and documenting test plans as testing is performed.

· Testing the web API’s and applications across multiple browsers as well as multiple devices. Review requirements, specifications and technical design documents to provide timely and helpful feedback.

· Create detailed, comprehensive and well-structured test plans and test cases.

· Estimate, prioritise, plan and coordinate testing activities

· Develop and execute testing processes for existing and new features to meet the products needs

· Suggesting and implementing new testing tools and test strategies that can enhance the product

· Work within an Agile environment, using JIRA, along with a number of automated build/ deployment tools, manage JIRA, test plans, test runs and regression testing.

· Identify, record, document and track bugs

· Interact with product and development teams to develop a strong understanding of the products.

· Deploying to and maintaining test environments using a number of automated tools and processes.

· Support production and testing deployments of applications.

· Documentation of user manuals, training materials and release notes

· Communicate with our internal support team to identify any software application problems and educate our development team to improve our systems

· Work collaboratively with the Development Team to fully understand the system and any changes.

· Report significant issues or concerns and provide recommended process

· Drafting release notes as functions / features are tested.

· Maintaining and developing technical documentation.

· Testing WEB based solutions

· Testing windows services

· Testing single page Angular products

Technical tools in use at Inform

· T-SQL (SQL Server 2008, 2012, 2016)

· Multi-Tier development

· GIT / Mercurial

· Jira

· HTML

· CSS

· XML

· C#

· .net

· Agile development

· Selenium

. Katalon Studio

Skills

Personal Skills

We are seeking a lively, confident individual, prepared to take ownership of the role, with outstanding organisation and communication skills and a can do, highly cooperative attitude to fit into an existing friendly, passionate and highly motivated team. The role would suit an individual who has further or higher education in a technical subject.

The role will suit an individual who likes a variety of work tasks, embraces change, enjoys supporting customers achieve their needs and enjoys the challenges of balancing customer and business needs.

To be successful in the role, the individual will need to demonstrate that they have exceptional organisational skills and are a highly effective communicator with a real focus on attention to detail as well as provide a proactive approach to their workload.

Essential Skills

· Experience in software quality assurance

· Knowledge of software QA methodologies, tools and processes

· Knowledge of software development

· Experience in delivering clear, concise, comprehensive test plans and test cases

· Experience working in an Agile development process across multiple platforms

· Highly competent user of MS Office, Word, Excel, Outlook, etc.

· Highly competent with the use of software products and technology

Personal Skills

· Excellent customer focused skills with a professional, positive and flexible attitude.

· Able to problem solve, use a common-sense approach and adhere to agreed processes

· Excellent communication skills, both verbal and written - accuracy and attention to detail are key

· Ability to work both on your own and as part of a team

· Excellent planning and organisational skills having the ability to prioritise and escalate tasks as appropriate

· Clearly demonstrate the ability to take ownership of and complete tasks independently

· Ability to meet deadlines and maintain high standards even when under pressure.

· Comfortable with working flexible hours when required

Desirable Skills

· Experience with automated testing tools

· Experience with performance and/or security testing is a plus

· Knowledge of C#

· Knowledge of Java Script

Introduction to Inform Health Limited

Inform Health Limited are providers of the software applications used by the NHS and other healthcare providers to deliver sexual health, HIV and Sexual Assault Referral Centre (SARC) services to patients and clients.

Inform Health Vision Statement

To unlock the benefits technology has to offer in order to address the challenges facing Sexual Health, HIV and SARC services. To improve patient/client access, support best possible clinical practice, increase efficiency in service delivery and provide the information required to understand current performance and plan effective future services. To enable and empower patients to take control and self-manage their care.

Inform Heath Product Range

Inform Sexual Health

Inform Sexual Health is a comprehensive Health Information System for Sexual Health designed specifically to address the challenges facing modern sexual health services. Inform unlocks the true benefits available technology has to offer and brings together the key components required to improve patient access, support best possible clinical practice, increase efficiency in service delivery, and provide the information required to understand current performance and effectively plan future services.

Inform HIV

Inform HIV is a Health Information System for HIV. It brings together in one system the tools required to support delivery of a modern HIV service. Inform HIV provides services with everything they need to go from fulfilling business critical data returns to electronic patient records.

Inform MDT

Inform MDT (Multi-Disciplinary Team) provides services with the ability run local or regional MDT meetings within the NHS network, providing an efficient way of specialists collaborating to get the best care for patients with complex care needs.

Inform ORB

ORB (Online Registration and Appointment Booking) provides patients with the ability to register with a sexual health service online via their website. Through a customisable triage processes that assesses risk and establishes the patient’s needs, ORB provides patients with the ability to book an appointment, access self-service products (collecting from clinic) including condoms, pregnancy tests and sexual health testing kits, postal STI testing kits, telephone consultations and signposting to other services.

Inform Patient Kiosk

Patient Kiosk provide patients via touch screen kiosks with the ability to register or update their demographic details, arrive or self-check-in for booked appointments and access information and signposting to other services. Through a customisable triage processes our kiosks also enable patients to arrive themselves into a walk-in clinic and access self-service products including condoms, pregnancy tests and sexual health testing kits.

Inform Personal Health Records (PHR)

Personal Health Records provide patients with access (via the internet) to elements of their electronic patient record. They provide the ability to communicate securely with the healthcare service and are the foundation to opening up patient-centric care like never before.

Inform SARC

In 2018 Inform began developing a new Health Information System. This is being launched for Sexual Assault Referral Centres in 2019. Built from the ground up to support the needs of the modern Sexual Assault Referral Centre, Inform SARC has been designed by working closely alongside experts in the delivery and management of SARC services.

Job Types: Full-time, Permanent

Salary: £28,000.00-£40,000.00 per year

Benefits:

• Company pension
• Private medical insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• How many years of Quality Assurance testing experience do you have?

Work Location: Remote