Software Engineering Analyst | S2 | CIO | Teesside or Bradford Thornaby-on-Tees, England
Job description
WHAT YOU WILL BE DOING
Join our community.
In this role you will be supporting the operation teams who use the Verint Operations Manager (formally known as Work Manager) software. This involves carrying out essential daily system maintenance, enhancing functionality and providing guidance to the many business areas who use Operations Manager software.
The difference you’ll make.
Supporting the incident process from initially accessing the reported incident through to resolution.
Continuing to keep the systems updated and reflecting the constant change within operational areas.
Taking full ownership of a change related to one or more key products.
Discussing functional and technical solutions with the different stakeholders in the business.
Providing post release support for end users.
Keeping solutions delivered running healthy in production.
What you’ll bring.
Strong SQL query building skills
Experience using SQL Server
Visual Studio SSIS Automation
Microsoft SSRS Report Builder
It would also be nice for you to have.
Knowledge of Verint Operations Manager (previously known as Work Manager)
Good Excel knowledge
Understanding of VBA
What else you need to know.
This is a full time, permanent role in a team which is currently split across the Teesside & Bradford sites although the right candidate from another site would also be considered. It will be a hybrid working role between office and home. In order to support our end users, hours of working will be 9am-5pm Monday to Friday. We value up-skilling the entire team so we are seeking candidates who will contribute to the continuous improvement of our team, both through teaching and through learning.
Everyday Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs
Competitive salary plus a £500 annual cash allowance to spend on our great range of benefits.
Eligible for a discretionary performance-related annual bonus
Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
Share in Santander’s success by investing in our share plans
Support your favourite causes through charitable giving and our community partnerships
What to do next.
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.
