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The Welsh Government's recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles.

The Civil Service Code sets out the standards of behaviour expected of civil servants.

The Digital Data and Technology (DDaT) profession in the Welsh Government supports a range of digital services across the whole organisation. As part of our DDaT profession, you will be a key part of the team and will make a significant and direct contribution for the people of Wales.

The Welsh Government has made significant improvements to its IT technology portfolio over the last few years and is considered to be one of the leading UK public sector organisations in terms of Digital and IT capability.

The Welsh Government has recently completed a number of IT projects such as transitioning away from the Government Secure Intranet (GSI) email to Office 365 and Teams-based telephony, rolling out new laptops and home-working equipment to staff, refitting meeting rooms and collaboration suites to support hybrid working and completing a significant set of application migrations to Microsoft Azure. With a new organisational strategy, WG2025, setting ambitious goals for internal and external improvements, we’re embarking on new programmes aimed at removing legacy applications and making the most of our cloud-based services. These initiatives will move more functionality into Dynamics 365, refresh the wired and wireless network, develop and implement automated Windows 11 deployment across the estate, improve our collaboration platforms and retire numerous legacy platforms, while improving the information and guidance about our existing services available to our users and customers.

The IT Services Division is a cornerstone of the Welsh Government’s functions. The work that our staff have delivered during the COVID-19 pandemic was recognised with a special Permanent Secretary’s Award in the 2021 Welsh Government Awards.

Led by our Chief Digital Officer, the Welsh Government is increasingly delivering more services online. The Chief Digital Officer provides a consultancy service of digital and data expertise to business areas across the Welsh Government.

Role

As a Senior Developer you will participate as a member of an internal software development team to provide expert development and maintenance for in-house supported applications and reports.

Your primary focus will be on coding/development and configuration within a Microsoft Azure platform environment to build, test, deploy and manage applications. To lead the development and implementation of Dynamics 365 and Power Platform solutions to meet user needs within a delivery team. Be part of designing solutions and implement configurations for Dynamics 365 and the Power Platform, extending the capabilities where needed through customisation.

You will transform technical requirements into effective systems, integrating and building software systems to enable and improve business outcomes. You will also provide support to delivery teams and assist with solving complex problems.

You will be knowledgeable in and familiar with agile delivery methodologies.

You will be expected to understand the business and its challenges, functionally outlining a solution to the identified use cases, and then developing applications using the most appropriate platform/Azure components.

Preferably you will hold accredited Microsoft Certification in D365/CRM/Power Platform.

• Apply technical knowledge to design, create, test and document new and amended programmes from supplied specification in accordance with agreed standards.
• Undertake analysis of business requirements to inform impact assessments, user cases, test scenarios, and use agile methodologies to maintain a strong focus on delivery priorities and swiftly respond to changing requirements.
• Undertake 2nd and 3rd line support of critical applications, services, and platforms on issues as they arise within agreed SLAs, working in conjunction with commercial partners when required.
• Provide technical input for the more complex application development activities such as integration with the Azure platform, leading on the introduction of new platform services and proposing technical development procedures and standards.
• You use Dynamics 365 SDK and tooling.
• You have experience of CRM2016 and CRM upgrades/migrations.
• You support teams through your knowledge of .Net, Microsoft Dataverse Web API and related technologies.
• Hands on experience in the setup of Continuous Integration (CI) and Continuous Delivery (CD), using Azure DevOps.
• Manage and undertake the unit testing of the application release cycle. Manage the testing lifecycle, in conjunction with the Test Manager, to ensure developments meet business need.
• Ensure that all strands of non-functional requirements e.g. accessibility, Welsh Language, information assurance, etc. are compliant within the system.
• Apply expert technical knowledge and contribute to the development and continual enhancement of applications, services, procedures and process, including generating and maintaining documentation.
• Identify process optimisation opportunities and contribute to the proposal and implementation of solutions to optimise the development process and work of the team.
• Apply the principles of Secure by Design. You will understand information security and design solutions and services with security controls embedded, specifically engineering with mitigation against security threats as a core part of the solutions and services. Advise senior management and provide support to the Application, Development and Support manager on matters such as technical support, stakeholder engagement, delivery of continuous improvements and projects.
• Occasional other duties not included above but consistent with the role and grade.

Posts recruited to as part of this recruitment campaign are broadly open to UK nationals, those with right to remain and work in the UK and those that meet the Civil Service Nationality Rules only. Check your eligibility here:

• UK Visas and Immigration - GOV.UK

• Nationality rules – GOV.UK

Prior to appointment, all successful applicants will be required to produce original, acceptable documents as part of the pre-employment checks. If it becomes apparent at a later stage in the process that you aren’t eligible to apply, your application will be withdrawn, or offer retracted.

The Welsh Government is committed to providing services which embrace diversity and which promote equality of opportunity. This is underpinned by the Equality Act 2010 and will be adhered to at each stage of the recruitment process. Our goal is to ensure that these commitments are also embedded in our day-to-day working practices with all our customers, colleagues and partners.

We are committed to being an anti-racist organisation and increasing diversity in the Welsh Government by removing barriers and supporting all our staff to reach their potential. We are committed to recruiting Black, Asian and Minority Ethnic people and disabled people who are currently under-represented in Welsh Government.

We welcome applications from everyone regardless of age, marriage and civil partnership (both same sex and opposite sex), impairment or health condition, sex, sexual orientation, pregnancy and maternity, race, religion or belief, gender identity or gender expression.

We are a Stonewall Diversity Champion and a Disability Confident Level 3 (Leader) organisation. Key to supporting this work and providing peer support are five Board sponsored Staff Networks (Disability Awareness and Support (DAAS); Minority Ethnic Support Network (MESN); Mind Matters (Mental health and well-being); PRISM (Lesbian, Gay, Bisexual, Transgender, Intersex +) and Women Together.

The Welsh Government has adopted the social definition of disability, in which it is recognised that barriers in society act to disable people who have impairments or health conditions, who are neurodivergent or who use British Sign Language. We are committed to removing barriers so that all (or potential new) staff can perform at their best.

We guarantee to interview any disabled person who meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence, at each stage of the assessment process before interview, which demonstrates you generally meet the job description requirements. We are committed to the employment and career development of disabled people.

If you have an impairment or health condition, if you are neurodivergent or use British Sign Language and need to discuss reasonable adjustments for any part of this recruitment process, or wish to discuss how we will put in place any adjustments if you were to be successful, please email [email protected] as soon as possible and a member of the team will contact you to discuss requirements and any questions you may have.

The Welsh Government is a bilingual organisation and Welsh language skills are considered an asset to the organisation. We encourage and support staff to learn, develop and use their Welsh language skills in the workplace.

The following list of language requirements represents an objective assessment by the line manager on behalf of the Welsh Government of the Welsh language skills required to undertake the duties of this particular post.

In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.

Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.

The Welsh Government has an excellent track record of working in partnership with its trade unions. We encourage staff to get involved. We support you to join a recognised trade union, to ensure your voice is heard in the workplace. and to learn more about trade unions and partnership working.

• Unless stated otherwise in ‘actual starting salary’, all candidates will start at the minimum of the pay scale being appointed to (this includes existing civil servants).This is not negotiable.
• Unless stated otherwise in ‘type of opportunity’, this recruitment advert is not open on a Loan or Secondment basis.
• For more information on the eligibility criteria and terms and conditions for Loan and Secondment positions in Welsh Government, please see external recruitment candidate guidance.
• Unless stated otherwise in ‘Location of Post’ the role/s recruited to via this campaign can only be worked in the UK, not overseas.

All applications for this vacancy should be made online via the Welsh Government's online application system. If you have an impairment which would prevent you from applying on-line, please e-mail [email protected] to request an application pack in an alternative format, or to request a reasonable adjustment related to an impairment in order to submit your application.

To apply, you'll need to have an account on our online application system. Click the 'Apply' button below, and you'll be asked to 'Log in' if you already have an account, or 'Register' if you don't yet have an account. Registration takes just a few minutes to complete. You'll need an e-mail address to be able to register. Once you've registered for an account and logged in, you'll be taken to the online application form, which you'll need to fully complete and submit before the deadline on the closing date.

If you’d like to apply for this vacancy in Welsh, please use the ‘Newid Iaith / Change Language’ link at the top of this page, to take you to the Welsh version of this advert, from which you can apply in Welsh.

When evidencing your suitability for the post, it is recommended that you refer to the Civil Service Competency Framework (link)