SOFT/HARD Services Manager London, England
Job description
Role:
Key relationships: Clients, Occupants, Customers,
Facilities Manager Savills operational and technical teams and ECML teams
Our commitment
We are committed to creating a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Experience/qualifications Personal values and competencies
Requirements Able to work to deadlines whilst consistently delivering
- Previous facilities management experience exceptional customer service. essential with demonstrable experience of Being a clear communicator and being able to build
Building Management Systems and strong long term relationships with all stakeholders.Mechanical and Electrical plant An understanding of residential management.
- Working toward or holding a membership of Ability to critically analyse reports for complex systems.
IOSH, NEBOSH or IWFM. Discretion and sensitivity in dealing with confidential
- BFIM qualified Demonstration of matters awareness and compliance to the Strong project management capability
Health & Safety regulations within this Commercially aware with strong financial management field including CDM Regulations. skills
- A strong understanding of contract(or) Positive attitude with strong attention to detail and an management and performance management. ability to review, explain and report complex issues.
- Experienced in working and overseeing Strong IT Skills compliances. Responsibilities Key Responsibilities
- Issuing of any relevant Work Permits and reviewing RAMS and other risk statements from contractors.
- To deliver Tool Box Talks when appropriate and to support the operation team in delivering all services to the highest standards.
- Instruct reactive repairs are completed in a safe and workman like manner and that all relevant paperwork is in place in advance of any works commencing.
- To ensure that all reports, logs, service records, maintenance reports are adequately recorded and that any actions are identified, resolved and records updated.
- Liaise with the stakeholders to ensure they are updated on any disruption
- Being able prepare regular reports for your line manager and other stakeholders capturing content as required/agreed.
- Ensure that Health and Safety and Fire Risks are robustly managed
- To manage the required actions from the Building Safety Act, including managing the fire door checks and remedials for all front doors to homes and the communal areas, and keeping records of all tasks required to comply with this Act.
- To update your line manager and ensure that all relevant risks are reported to your line manager.
- To ensure the suppliers are performance managed and that all service lines are regularly tendered.
- Ensure that all statutory requirements are completed as scheduled and that adequate records are maintained.
- Ensure weekly site inspections of all plant rooms and areas managed, in order to maintain high standards of Housekeeping.
- To inspect all plant areas to ensure they are secure and free from debris and in a good state of repair.
- Ensure general and personnel administration is upheld.
- Complying with all relevant health & safety legislation and procedures, including carrying out task specific risk assessments and method statements, reporting any potentially unsafe working methods, installations or equipment on behalf of directly employed staff and contractors and to manage as appropriate.
- Undertake any other duty as requested as might be reasonably expected or required, including assistance with ad hoc projects.
- To ensure that we obtain ‘full life cycle’ from mechanical & electrical equipment.
- The execution of routine maintenance tasks to ensure properties are always kept fully functional and of a good standard.
Team / occupants / Customers
- To ensure that any persons directly employed or contracted to Get Living London/ECML are working safely.
- To ensure that our residents have a positive experience at times of property maintenance.
Finance
- Ensuring that we are obtaining ‘value for money’ from our external contractor relationships.
- To identify any areas where potential savings could be explored
Health & Safety
- To have responsibility for all Facilities and Environmental reactive tasks
- To have responsibility for all Servicing routines and to ensure they are achieved
- To ensure all records are adequately maintained and kept up to date
- To ensure that any items identified for repair are resolved in a timely manner and any interim risks are adequately managed.
- To identify potential ESG/GRESB deliverables
- Ensuring that all accidents, near misses and other risks identified, reported and recorded and any actions managed to reduce or mitigate future risks.
- Establish emergency procedures and safe working practices to ensure as far as is reasonably practical, the health and safety of all residents, occupiers visitors, members of the public Estate employees and service providers.
Job Types: Full-time, Permanent
Salary: £40,000.00-£45,000.00 per year
Benefits:
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
Application deadline: 31/01/2023
Reference ID: ECML/FM
