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Part time, 15 hours a week. Weekdays only.

£8,952 progressing to £9,947

Are you looking for a challenge where you are able to support the team to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be working as part of a team at our Day Centre to support clients who are homeless or are in unstable accommodation.

You will love helping others, including clients and the staff team. Your positive attitude towards everyday tasks and towards others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations with support from the staff team.

MAIN RESPONSIBILITIES

• Provide a welcoming environment for rough sleepers and those facing homelessness or who are living in unstable accommodation
• Provide sound knowledge of local services; signpost and refer clients as their needs are identified
• Have a sound working knowledge of professional safeguarding responsibilities, raise any concerns with the day centre team without delay
• Maintain the day centre’s daily facilities including laundry and cleaning and gardening
• Provide practical support to clients in the Hub accommodation, including preparing rooms and welfare packs
• Provide 1-1 support for those in accommodation within the vicinity, including daily welfare checks, and respond to issues appropriately and efficiently
• Carry out health and safety checks of the building, and associated tasks such as fire alarm testing
• Manage difficult situations with clients, ensuring that they feel listened too at all times
• Any other reasonable duties required in the interests of the organisation
• Assist local authority and partners to engage with isolated hard to engage client,
• Practice in a non-discriminative and person centred approach,
• Have an understanding of the ‘blue light principles’ and how this approach benefits or clients.
• Managing conflict and being resilient to high emotions.
• Recognising physiological needs.
• Any other reasonable duties required in the interest of the organisation

KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING

• 
  Clear verbal and written English
• Good IT and keyboard skills
• Polite, assertive manner, ability to self -motivate
• Passion for working in a client/customer facing role
• Knowledge of the benefits system and tenancy legislation
• Have an interest and genuine concern for homelessness and related issues
• Knowledge of voluntary and statutory agencies

• Flexible approach to what is required from the role
• Previous experience working with clients with challenging behaviour would be beneficial

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.