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Job description

The post holder will be an integral part of the Cancer Multidsciplinary Team, who
assists, supports and co-ordinates patients along their cancer pathway. . A large part
of the role is providing administrative and coordination support to patients, families,
consultants, cancer nurse specialists and other staff involved in the cancer pathway.
The successful applicant will ensure the efficient channelling and close co-ordination
of the patient pathway ensuring support and communication between medical staff,
GPs, patients, relatives, members of the public and other disciplines within the Trust
and close liaison with the community staff and oncology teams.

The duties and responsibilities listed below should be undertaken in accordance with
the levels of competence as defined in the KSF outline for this post. In addition all
staff are expected to act in accordance with the values and behaviours of the Trust

Develop and maintain effective working relationships with clinicians,
managers and others within department and Trust wide service users.

• Be the point of contact for all routine enquires facilitating communication and

information flows, initiating and responding to correspondence and resolving
enquiries.

• Liaise with GPs/cancer services as appropriate.
• Liaise with patients and other consultants’ secretaries.
• Specifically assist the CNS’s in coordinating care by tracking patient

pathways and providing a point of access, including rapid re-entry into the
system for those people identified as having urgent or specialist needs.

• Triage incoming calls and emails , using a risk assessment framework and

initiate appropriate response according to protocols and individual pathways,

• Using good communication skills, and appropriate tools and procedures,

liaise as appropriate with the CNS, and when appropriate refer complex
decisions to the team for assessment and review.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

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Facebook – Liverpool University Hospitals Careers

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Twitter - @LUHFTcareers

Provide basic telephone advice and refer on or sign-post to other sources of
support

• Liaise closely with the MDT co-ordinator as a key member of the MDT d

where appropriate facilitate transfer of care

• Coordinate/act independently to make OPD appointments for those with

abnormal results, fast track patients back into the system if required, and to
respond appropriately when faced with a sudden deterioration or an
emergency situation by alerting other members of the team.

• dentify personal education needs and skills development with the registered

practitioner

• Be responsible for own personal educational, keeping up to date with

changes to practice, to ensure highest possible standards of work.

• Participate in an annual review with the Macmillan Cancer Nurse Specialist

and Lead Cancer Nurse ensuring highest possible standards of work.

• Review own work against KSF outline and identify with the relevant people

the activities to be undertaken to support learning and development.

• Actively take part in learning activities and maintain a record of these in

personal portfolio in order to obtain skills required for the post.