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Job Vacancy: Social Prescriber - Join our Team!

Are you passionate about making a positive impact on people's lives? We have an exciting opportunity for a Social Prescriber to work with us at Harcourt Surgery, within the PCN (Primary Care Network) Sarum Cathedral.

As a Social Prescriber, you will play a vital role in supporting our patients and working collaboratively with our healthcare team. Your main responsibility will be to help individuals improve their overall well-being by connecting them to a range of non-medical services and community resources.

Responsibilities:

✅Conduct holistic assessments to identify patients' needs

✅Provide personalised support and guidance based on individual circumstances

✅Signpost patients to relevant community services and resources

✅Collaborate with the healthcare team to develop care plans

✅Monitor and evaluate the impact of social prescribing interventions

Requirements:

• Experience in a similar role or a background in health/social care
• Excellent communication and interpersonal skills
• Empathy and understanding to build rapport with patients
• Strong organisational and time-management abilities

Join our team and become an essential part of our mission to enhance patient well-being through social prescribing. Together, we can make a real difference!

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MAIN DUTIES:

• Provide social prescription and supported navigation service for people with health conditions and their carers.
• Providing active signposting support to connect people with local resources and opportunities to help and empower them to achieve the outcomes and goals that are important to them.
• In accordance with the NHS Health Education England Care Navigation

Competency Framework, work to the Enhanced Silver standard.

• Through person-centred core communication and relationship building skills, confidently engage, support and enable people who access the service.
• Provide this support in a variety of ways; telephone conversations, group settings and one-to one/face to face conversations.
• Keep up to date and familiar with a wide range of local resources, groups and opportunities that may be relevant to people using this service. Maintaining relationships with key links for these organisations.
• Support and enable local health, social care and voluntary sector professionals to make appropriate referrals to the service, through networking, presentations and partnerships.
• To be a visible and accessible local point of contact for people in a range of environments, managing client’s expectations and boundaries within these settings.
• Contribute to a positive and seamless service-user experience, and appropriately support those who may experience additional barriers to accessing the service.
• Have an awareness of social and wider determinants of health and models such as health and digital literacy and supporting behaviour change.
• Use person-centred outcome measures.
• Participate in support planning conversations to assist in the process of personalised care, to co-develop holistic plans with individuals.
• Engage in on-going learning and development to review progress against service requirements.

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QUALITY ASSURANCE

Every employee is personally responsible for the quality of the work, which they individually perform. It is their duty to seek to attain the highest standards achievable both individually and collectively within their knowledge, skills and resources available to them to deliver the Practice’s philosophy of pursuing quality in all its services.

FLEXIBILITY

This job description is not intended to be an exhaustive description of every duty performed by the individual, but rather a guide to the type and nature of the duties. In this environment flexibility in the duties undertaken and the hours worked are essential to achieve the objectives of a smooth-running practice. The individual’s role may change from time to time in the light of local and national developments.

CONFIDENTIALITY

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

HEALTH & SAFETY

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified.

EQUALITY & DIVERSITY

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

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• Behaving in a manner which is welcoming to and of the individual, is non- judgmental and respects their circumstances, feelings priorities and rights.

PERSONAL/PROFESSION DEVELOPMENT

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

COMMUNICATION

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise people’s needs for alternative methods of communication and respond accordingly.

CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Job Type: Part-time
Part-time hours: 15 per week

Salary: £12.00-£14.59 per hour

Benefits:

• Company pension
• Sick pay

Schedule:

• Monday to Friday

Education:

• Certificate of Higher Education (preferred)

Work Location: Hybrid remote in SALISBURY

Application deadline: 31/07/2023
Reference ID: Social Prescriber