Job description
Our Ways of Working:
We believe that we do our best work when we are together, but also appreciate that everyone works in different ways. That’s why we operate with three working models which look to define where and how our people work - Remote, Hybrid, Site/Office - based.
Although we believe the majority of our people will choose our hybrid working model (at least 2 days in the office each week), for some of our teams that don't require as much in-person connection and collaboration, we offer fully remote working (with paid travel to the Moonpig office up to 6 times per year). Remote roles are specified directly on our job adverts
Work with us
At Moonpig Group our mission is to help people connect and create moments that matter. We are an international group, comprising the Moonpig, Buyagift and Red Letter Days brands in the UK and the Greetz brand in the Netherlands.
We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we’re an established leader within the online cards and gifting market, offering a wide range of products to customers across the world.
Moonpig is an iconic brand and innovator, with clear values (read more about our values here!). These values set our teams and our business up for success in an environment that’s fun, supportive and challenging. They’re the glue that binds us together and we think of them as a platform to help us deliver our best work. You have every chance to drive impact here at Moonpig, and most importantly, we genuinely want you!
What You’ll Be Doing
We’re searching for a social media expert ready to take control of our social channels and bring our brand personality to life. As Senior Social Media Executive you will join our UK Marketing team and be responsible for ideation, creation and delivery of high impact storytelling content across a diverse range of formats to bring the brand proposition to life.
You’ll have the inspiration and know-how to amplify our key campaign messages, product features and brand partnerships in line with the overall marketing plan and respond to trends to keep us in the conversation.
This contract will need someone willing to work in our London office 2 days a week on average.
Key Responsibilities:
- Ideation and content creation to amplify and build brand fame for Moonpig
- Utilise social platforms (Meta channels and TikTok as first priority) to most effectively reach new and existing customers with relevant, fun, high-impact content and interact with other brands/creators
- Leverage key campaigns and showcase product features, range across cards, gifts & flowers and brand partnerships in the most engaging way (using new tech solutions inc. AI where appropriate)
- Unleash the power of TikTok to reach new audiences and connect relevantly to build reputation with Gen Z and Millennials
- Lead the planning and agreement of key success measures and reporting to deliver social media campaigns, including content ideation, scheduling, copy and boosting strategies
- With our Customer Services team responding to specific customer queries on Social, you will take the opportunity to drive community engagement on certain posts when relevant
You'll be a great addition to the team if you have:
- Proven experience in content creation and social media delivery across Meta channels and TikTok ideally - and for brands who’ve used Social channels to disrupt, differentiate and build a compelling relationship with consumers
- Comprehensive knowledge of social media channel management tools, design and creative platforms plus analytics and reporting
- Outstanding self-motivation and energy combined with interpersonal skills to collaborate with key stakeholders across the business including the wider Marketing team for content ideas and opportunities
- Exceptional time management abilities to consistently deliver high-quality campaigns on time and within budget, while demonstrating how they align and support the overall marketing plan
- Proven experience of leveraging big brand ideas, driving creative cut through to support brand mission and personality
- Comfortable managing multiple tasks within a fast-paced environment where deadlines land simultaneously
Want to hear more?
Find out more about Moonpig Group and what it has to offer here!
Moonpig’s Commitment to Equality, Diversity and Inclusivity
At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.
We’re proud to have several employee-led committees within our organisation, including the LGBTQ+ Committee, The Gender Balance Committee and our Moonpig Against Racism Committee.
We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
Moonpig.com
www.moonpig.com
London, United Kingdom
Nickyl Raithatha
$100 to $500 million (USD)
201 to 500 Employees
Company - Private
Internet & Web Services
2000