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Social Engagement Process Professional London, England

Full Time London, England 55000 - 62051 GBP ANNUAL Today

Job description

Social Engagement Process Professional

Job Req ID: 15087

Posting Date: 04-May-2023

Function: Corporate and Regulatory Affairs

Location: One Braham (4140), London, United Kingdom

Salary: Competitive

Why this job matters

To deliver our plans we need this role to project manage the creation of multiple high quality learning activities, publish and maintain these on an online platform, engage our colleagues to deliver them and collect robust data from this delivery to produce clear messaging for external and internal coverage of our work.

You will form the glue that brings together the expertise of the Social Impact team to ensure a cohesive and highly organised approach to delivering high quality community activities, colleague engagement and learning, event management and collecting feedback.

You will be critical to the internal and external marketing and momentum of our Social Impact strategy. The job will deliver an expert approach to influential messaging and high impact public relations that will engage our target audiences.

The role will provide significant end to end project management of our work to ensure engagement and learning is carefully balanced and monitored through realistic timelines and identifying key project risks, assumptions, issues, and dependencies.

Finally, this job will help us build and maintain great relationships across BT Group and the organisations we partner with, to deliver long term social impact and collaboratively tell our contribution to the UK economy and the communities who live and work here.

What you’ll be doing

Building and monitoring end to end project plans to bring the activities of the team together, highlighting risks, assumptions dependencies and issues.
Ensuring community activities meet the highest learning standards and deliver a meaningful experience for both learners, volunteers, and event leaders.
Designing and maintaining a Group wide online learning platform to engage volunteers, host resources, showcase planned events and link volunteering to employee skills development.
Planning and implementing a programme of industry leading events and activities across all the UK nations and regions our customers live and work in.
Creating a regional network of diverse and inclusive volunteer hubs to bring together employees, harness their passion and empower them to deliver our portfolio of activities.
Taking legal responsibility for data protection, retention, and disposal to protect stakeholder privacy.
Supplying insight and analysis of data to assess audience thinking and behaviours, developing continuous improvement of our offerings and forecasting future trends.
Bringing data to life through engaging graphic representation and social impact storytelling to enable our pan-BT Group colleagues and stakeholders understand and talk about our work to customers and key opinion formers.
Writing, and planning the delivery of, influential messaging that empowers our public affairs, and internal communications teams to regularly market and showcase our social impact activities.
Working with our partners to ensure coverage of our events is amplified to target audiences including, but not limited to teachers, parents, customers, and social responsibility key opinion formers

The skills you’ll need

Highly organised and efficient delivery of complex project management.
Producing end to end collaborative and agile online project plans that meet clear objectives and highlight Risks, Assumptions, Issues and Dependencies.
Investigative approach to ambiguous requests, researching stakeholders to analyse their needs and providing recommendations to respond.
Prioritising delivery of high quality, valuable learner and partner experiences.
Building strong collaborative relationships with internal and external stakeholders.
Creating straightforward and influential communications that engage the audience to consider different perspectives, outline social impact and lead a call to action.
Collecting, extracting, interpreting and presenting data in a way that explains complex concepts simply and facilitates decision making.
Willingness to learn, being open to and seeking out smarter working practices including digital tools and platforms

Benefits

Competitive salary
25 days’ annual leave, plus bank holidays, and additional days for length of service
10% on target bonus
Life Assurance
Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
50% off BT and EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
30% discount for friends and family on EE mobile pay monthly and SIM only plans
Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
3 volunteering days per year
Competitive employee discount on BT/EE products
Competitive friends and family discount on EE Mobile
Access to our brand new, innovative office spaces
Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

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