SME Account Manager - North West

SME Account Manager - North West Manchester, England

Tesla
Full Time Manchester, England 31384 - 58578 GBP ANNUAL Today
Job description

What to Expect

The Account Manager will be responsible for proactively selling to small to medium-sized customers with an employee headcount of <200 employees. You will be responsible for working across a region, establishing and maintaining relationships with these clients; managing the full end-to-end customer journey. The Account Manager will also build and maintain strong relationships with the stores in the area, providing training and sales support, organizing local business engagement, and driving B2B knowledge and sales performance. The Account Manager will report to the Account Manager Lead and will closely collaborate with other teams, including local operations and HQ business sales leadership to consistently drive new and repeat business.

What You’ll Do
Small to Medium-Sized Corporate Clients
  • Meet all sales objectives to drive Tesla’s mission, including but not limited to: driving new account creation, solidifying orders, scheduling sales meetings, maintaining regular and proactive outbound contact, and hosting test drives for prospective clients.
  • Reach out proactively to SMEs within your assigned region that have not yet referred to Tesla. Operate with a real “hunter” mentality, with high activity levels to stimulate demand.
  • Own the relationship for SME corporate clients your assigned region, not only educating them about our company and our vehicle offerings but also ensuring a great customer journey and ownership experience throughout.
  • Open company car policies and become the preferred EV OEM for SME clients.
  • Drive our customers’ success by acting as a facilitator to meet their needs.
  • Partner with the inbound SME channel (retail) to further drive sales through training and support.
  • Establish and manage all contractual agreements with these customers where applicable.

General Duties

  • Actively partner with [the Market Lead/the Enterprise Lead] to develop a cohesive strategy for the growth of Business-to-Business sales within your assigned region.
  • Manage your part in the overall business plan by working with other departments. Facilitate partner meetings regularly and effectively.
  • Develop and maintain comprehensive product knowledge in respect of all vehicles, processes and business finance solutions. Conduct competitor analysis on a regular basis.
  • Use Tesla’s internal tools to manage your pipeline, including but not limited to logging appointments, calls, test drives, contacts and meeting notes.
  • Ensure customers are fulfilling their contractual obligations (e.g. payment terms).
  • Continuous improvement of processes and procedures to reduce operational friction.
  • Perform ad-hoc duties as and when required.
You must
  • Be a self-starter and a team-player.
  • Take ownership and operate with first principles thinking.
  • Love to change the status quo and work well in high-pressure situations.
  • Be strategic, creative and proactive.
  • Be self-aware, flexible and open-minded.
  • Possess a rare combination of mental agility, analytical thinking, hands-on problem solving, and a customer-service mindset.
  • Be an advocate for your customers and your colleagues.

What You’ll Bring
  • Bachelor’s degree or equivalent professional sales experience.
  • Ideally some experience in Business-to-Business or commercial sales with proven track record to meet and exceed targets and goals.
  • Self-starter who possesses exceptional time management skills and has great attention to detail.
  • Strong ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.
  • Passionate dedication and ethical approach to sales management and operations.
  • Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with.
  • Strong team-player, driven and passionate about Tesla’s mission.
  • Excellent relationship management and communication skills, both oral and written.
  • Solid knowledge of business appropriate financial options and incentives.
  • Fluency in English required.
  • Driving license.

SME Account Manager - North West
Tesla

www.tesla.com
Austin, United States
Elon Musk
$2 to $5 billion (USD)
10000+ Employees
Company - Public
Transportation Equipment Manufacturing
2003
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