Sky Inbound Customer Sales Remote
Job description
Customer Sales Advisor – Sky Inbound
Location: 100% Remote Working
Start Date: 9th of January 2023
Contract Type: Permanent, full time.
£21,500 Per annum basic salary + average OTE of up to £5,400 per annum
About the Role
This vacancy is in one of our Sky Inbound sales teams, meaning that you’ll be the first point of contact for customers who call in for help with their Sky equipment. You will represent and promote this well-known household brand, making our customers aware of the Sky Protect product they can purchase, for added peace of mind. You will be taking inbound calls from Sky’s warm customer base, who will benefit from your expert guidance to purchase Sky Protect products that best suit their needs.
The Sky Inbound department is a lively, energetic, fun sales driven environment, focused on delivering great sales performance through excellent customer service. On Sky Inbound you can expect plenty of support through coaching and personal development, along with engaging sales focused incentives & initiatives.
This department has rotational shift patterns based on a 37.5-hour contract, between the opening hours below. The Recruitment team will be happy to discuss these in more detail should you be shortlisted for telephone interview.
- 5 week rota, need to be flexible between 8am - 8pm.
- Includes 1 full weekend & 1 additional saturday in 5 weeks
We’ll take care of providing the equipment you need before you start, but you must have broadband access.
About You
- You will have proven experience in a home-based position or a similar role where you have worked autonomously. Previous targeted sales is a must
- A skilled and driven customer service and sales professional.
- You’ll thrive on beating and exceeding sales targets and have strong sales skills
- You understand the customer’s perspective and have a natural ability to build a strong rapport and demonstrate empathy when needed through your excellent communication skills.
- You’ll be a confident multi-tasker who can hit multiple targets whilst being resilient and show a great team spirit!
Salary & Bonuses
- A highly competitive £21,500 basic salary
- Average Bonus Earnings of £5,040per annum, earned through a combination of strong sales performance, excellent customer service and call quality
- For all our Agents, we ensure the salary and bonus opportunity are balanced and for our highest performing Agents there is an opportunity to earn higher rates of salary and additional bonus based on performance
Our Benefits
- Comprehensive training with clearly defined career progression opportunities
- Regular incentives with amazing prizes to be won
- Annual leave – 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave
- Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Pension scheme – matched employer contributions up to 5% of basic salary
- Life assurance – employer funded cover of 4x basic salary
Job Types: Full-time, Permanent
Salary: £21,500.00-£26,500.00 per year
Benefits:
- Company pension
- Referral programme
- Work from home
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: Remote
Application deadline: 21/12/2022
Reference ID: JW8764345
Expected start date: 09/01/2023
