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Role: Site Administrator
Located: Boots Campus in Nottingham (parking on site is available)
Package: £21,255 plus bonus and large company benefits
Flexibility - Happy to talk flexible, remote and hybrid working – flexibility on days/hours

Ricoh is a global technology business, where our ambition is to harness solutions to boost productivity, enable creativity and help people achieve a sense of fulfilment – all while driving innovation.

We are leading the way with an extensive portfolio of products & sophisticated end-to-end solutions that unleash teams’ potential through Digital Workplace solutions, that capture the full value of Cloud & Infrastructure, which create streamlined business processes, that detect, predict & prevent cyber-attacks and which enhance digital experience.

At Ricoh, we ensure that change is positive and that it sparks employee engagement, releases innovation, improves security and drives sustainability.

Ricoh UK Core Values

What you will be doing...

To provide a proactive Customer Services function to the Document Services front office team booking in and management of jobs, and ensure that all customers are invoiced in a timely manner inline with Ricoh payment policies and to organise and update office and customer information as required.

1. Deal directly with the client to provide a first class service within their premises.

2. Help provide accurate pricing/quotations when and where required (training will be provided).

3. Where appropriate, complete customer consolidated spreadsheets for accurate and timely billing.

4. Use customer contact tools and systems, and update relevant information held in these systems and communicate as required.

5. Type and word-process various documents and electronic information as required.

6. Update relevant data using database applications, creating financial and statistical reports using spreadsheets as required.

7. File data and perform other routine clerical tasks as assigned and for other departments as needed in consultation with line manager.

8. Support document services with additional duties as required by the Operations Manager

You will ideally have...

• PC literate including knowledge of Microsoft Office
• Can demonstrate good understanding of Excel
• Knowledge of Print/Document production industry
• Good understanding of the Document Services division
• Ability to communicate with all levels within the organisation
• Numerate and literate
• Excellent organisation skills
• Knowledge of Print/Document production industry
• Good understanding of the Document Services division

You will require a driving license for this position as you will need to drive the electric van around the site as required.

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible

In return for your commitment, you can expect...

Working towards a sustainable future

Our approach to sustainability is to pursue a balance of People, Planet and Prosperity and we’ve incorporated a range of Environmental, Social and Governance (ESG) objectives in our overall business strategy, tackling seven priority issues including Zero-Carbon Society, Circular Economy, Open Innovation and Diversity & Inclusion. We’re also accelerating our energy-saving initiatives and use of renewable energy, as well as providing digital services for new ways of working.

We are an equal opportunities employer

Ricoh UK is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.