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Job description

Quadient delivers exceptional experiences with passion. We continually strive to innovate and reimage something new. That inspires and motivates people to exceed expectations. Our business success is underpinned by the trust that our clients invest in our products, and in our commitment to delivering the very best solutions. This trust is earned by great people, doing a great job. We call it: The Power Of You.

Parcel Pending by Quadient automated electronic parcel locker systems enable our customers to securely load, store and distributelarge volumes of both inbound and outbound parcels. The easy-to-use interface allows our customers to track each parcel’s journey and then notify recipients of the arrival of their parcel. Pickup and Drop Off takes only seconds and lockers are accessible 24/7, meaning no more missed deliveries and fewer journeys for parcel carriers which in turn reduces CO2 and Particulate emissions, improving air quality and easing congestion in our urban areas.

Globally the Parcel Pending by Quadient brand for Parcel Lockers is growing fast and has just been launched in the UK & I. Parcel Pending by Quadient now manage in excess of 11,000 automated parcel locker locations.

The next step in the development of our UK locker business is the creation of a new open network of parcel lockers across the country. These will be a dense, urban network that are truly carrier agnostic – open for use to all UK parcel carriers. We plan to place them where people live, where people work, where they travel and where they play.

We are looking for 2 Site Acquisition Managers to join a new team dedicated to finding and securing these host locations. You would be helping create a brand-new business, working within an exciting, fast-paced work environment, allowing you to make an immediate impact on our company. We are looking for someone who is positive, creative and above all else, self-starting. You are probably from the parcels or retail industry, highly tech-savvy, and you understand the challenges facing the eCommerce industry today. If you are looking for a company where everyone works together and "wears a few hats", "rolls up their sleeves" to get the job done, this opportunity may be perfect for you.

This individual will be responsible for the following:

• Searching out for potential parcel locker locations and building strategic relationships with large organisations that are responsible for those spaces – the ‘Hosts’. They might be large retail stores chains (100+), business parks, property management companies, car park operators or other private sector businesses. Or, they might be major public sector bodies such as City or Metropolitan Councils, national transport authorities, railway operators etc. In fact, part of the role will be thinking laterally and identifying other amazing locations where lockers could be of benefit to the online shopping consumer.
• Checking locations for suitability such as likely footfall, access and parking, ability to connect to services (internet and power) and security and safety.
• Once a parcel locker location has been identified, reach a commercial agreement with the Host organisation and coordinate with the Quadient Onboarding team and the Quadient installation team to support with an efficient well communicated installation of the Parcel Locker Solution.
• Negotiating a commercial agreement which might include presenting a contract and negotiating the compensation to the Host for the use of the site – either a per parcel payment or sometimes a rental payment. It may also include securing planning and/or other permissions for the installation.
• You will be main point of contact for a property management team to ensure they are prepared for the installation of the locker system, have communicated with all appropriate parties and ready to go live once installed
• Responsible for the successful post onboarding and ongoing relationship with each Location Host company or body for Parcel Pending by Quadient
• Proactively contact property Host teams to ensure everything is functioning properly for all things Parcel Pending by Quadient
• Create a great Customer Satisfaction that promotes new leads and work with the Business Development Manager to deliver new opportunities.

Who You Are:

• Experience selling into or working within the retail, parcel or property management sector.
• Ability to communicate, present and influence all levels of the organisation, including executive and C-level.
• Proven ability to drive the Host recruitment process from plan to confirmation
• Excellent listening, negotiation and presentation skills.
• Superb verbal and written communications skills.
• Self-starter and quick learner with a strong desire to work in high energy environment
• Ability to think creatively and operate independently
• Strong organisational skills with the ability to multi-task and adapt as priorities change
• Salesforce CRM experience preferable

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.

About Quadient

At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices, and inbound packages.

Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world’s most meaningful customer experiences.

Job Types: Full-time, Permanent

Salary: £55,000.80-£100,000.87 per year

Benefits:

• Casual dress
• Company car
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus

Work Location: Hybrid remote in London

Reference ID: CS SITE ACQ