Job description

Are you a motivated and passionate individual looking to make a difference?

DEBRA is recruiting for a friendly, approachable, and customer-orientated Retail Shop Manager to join our friendly, supportive team including volunteers based at our store in Falkirk.

Our new Retail Shop Manager will join us on a Full Time, Permanent basis working a contract of 35 hours per week, earning a salary of £21,534.24 per annum / £11.83 per hour.

About DEBRA

We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.

What we are looking for in our Retail Shop Manager:

You will be motivated and enthusiastic, with good customer service, retail administration and management skills as well as the ability to work well under pressure to meet targets and to help and support the efficient running of our store in Falkirk. .

Your Key Responsibilities in the role of Retail Shop Manager:

Effectively recruit, maintain, and manage both paid employees and volunteers
Ensure a standard of excellence is maintained, in terms of customer service
Maximising profits to increase overall contribution of the store
Use visual merchandising talents to ensure the store is presented well and promoting commercial success
Generate quality donated goods to achieve processing targets to maintain shop density levels

Why work for us here at DEBRA!

Mission, Vision & Values

Our mission is a world where no one suffers with Epidermolysis Bullosa.

Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care, while seeking cures, for all those affected/impacted by living with EB.

Our values are based around respect, passion, care, inclusivity and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work.

We offer a competitive salary, along with rewards & benefits which include:

Auto enrolment Pension with DEBRA contribution
Life Assurance Scheme
Employee Assistance Program which offers 24/7 access for staff and their families
Generous Training Budget, DEBRA has a learning culture and supports and encourages Employee Voice.
Career Progression for your continued personal development journey
Annual Leave 20 days plus Bank Holiday (pro rata for part time employees)
Increased Holiday Entitlement and Long Service Awards
Exclusive Staff Discount
Personalised Recognition Awards
Opportunities for Apprenticeships and Internships

Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory references. We are committed to working towards our Equality, Diversity and Inclusion strategy in all areas of our work including recruitment. Please advise if you need any reasonable adjustments to during our recruitment or interview process.

If you are enthusiastic about the contribution, you could make and would like to join our team as our new Retail Shop Manager, then please click ‘apply’ today – don’t miss out, we’d love to hear from you!