Job description
Countrystyle Meats is a family run business, and we are looking for a Shop / Ice-cream Parlour Assistant 2-3 days per week to come and join our busy team at our Lancaster Leisure Park facilities, Lancaster, LA1 3LA.
At Countrystyle we aim to serve our local community with an outstanding shopping experience. We are looking for someone with a nice demeanour, a hardworking individual who can work as part of a team to deliver outstanding customer service every time.
The successful person must be able to greet and welcome our customers warmly, engaging with them to find out their shopping needs, and serve them in our ice-cream parlour.
Job role
· Ensure our customers are served in an efficient, friendly, and polite manner
· Greet each customer with a friendly and warm welcome
· Engage courteously with customers as and when required
· Professionally deal with all customer queries
· Be passionate and knowledgeable about our products and services
· Ensure goods are displayed to company standards
· Always be in store, on time, smartly dressed and ready to serve
· Always Think 25 when serving age restricted products
· Take part in quarterly stock takes
· Maintain all required records accurately
· Ensure goods are rotated and handled with care
· Always comply fully with food hygiene and health and safety requirements
· Help the shop continue their strong relationship with the local community
Skills
· Shop experience (preferred but not essential)
· Ice-cream serving experience (preferred but not essential)
· Customer service skills and ability to communicate clearly and confidently
· Good eye for detail
· Ability to organise and prioritise work effectively
· Ability to serve customers in a friendly, polite, and approachable manner
· Ability to demonstrate a flexible attitude to work, and working hours
· Experience of working in food retail (preferred but not essential)
· Experience of working in a team
· Food Hygiene Compliant (preferred but not essential)
This position is not just a weekend role. It will include weekdays, weekends and Bank holidays as part of a rota each week, so applicants will need to be flexible about working hours.
Please be advised if you do not receive a response for this vacancy within two weeks of your application you have been unsuccessful.
Job Types: Part-time, Permanent
Salary: £7.49-£10.42 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
COVID-19 considerations:
We are a Covid - 19 safe business, and have Covid -19 policies in place
Ability to commute/relocate:
- Lancaster, LA1 3LA: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 30/06/2023