Shift Supervisor London, England
Job description
Summary of Key Responsibilities
:
Acts with integrity, honesty and knowledge that promote the culture, values
and mission of Starbucks. Maintains a calm demeanor during periods of high
volume or unusual events to keep store operating to standard and to set a
positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment
and customers for cues. Communicates information to manager so that the
team can respond as necessary to create the Third Place environment during
each shift.
Assists with new partner training by positively reinforcing successful
performance and giving respectful and encouraging coaching as needed.
Provides feedback to store manager on partner performance during shift.
Contributes to positive team environment by recognizing alarms or changes in
partner morale and performance and communicating them to the store
manager .
Creates a positive learning environment by providing clear, specific, timely and
respectful coaching and feedback to partners on shift to ensure operational
excellence and to improve partner performance.
Delivers legendary customer service to all customers by acting with a customer
comes first attitude and connecting with the customer. Discovers and responds
to customer needs .
Job Types: Full-time, Part-time, Permanent, Temporary contract, Temp to perm, Apprenticeship
Salary: Up to £12.03 per hour
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Profit sharing
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
- Weekends only
Supplemental pay types:
- Tips
Ability to commute/relocate:
- London: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Work Location: In person
