Shift Supervisor Leicester, England
Job description
Shift supervisor
Allocate shift job roles and duties. Complete shift buzz briefs and debriefs to communicate sales and guest experience targets and results.Ensure the kitchen and guest service teams communicate and work well together to ensure great guest service. Work with the team in all areas of the business to ensure the business is set up and closed down to brand standard including stock rotation and prep and par processes. Ensure daily and weekly cleaning tasks are completed. Provide direction, feedback and coaching to team members to improve performance and ensure the delivery of excellent guest service.
JOB DESCRIPTION – Complete new team member job role training using STAR and complete training reviews.Ensure the team complete all appropriate company documentation, due diligence and key tasks every shift. Complete cellar management duties including care of cask ales and line cleaning. Maintain accurate stock control, including ordering, delivery checks and line checks. Keep wastage to a minimum by ensuring the team follow brand standards. Ensure wastage is recorded correctly.Deal with deliveries and report any loss or damages to the General Manager. Responsible for accurate cash management and cash / business security.Complete business opening and closing routines. Complete business admin as required by the manager.
COMPETENCIES & BEHAVIOURS
Guest Obsessed
Acts with the guest in mind and goes the extra mile.
Win With Our People
A supportive, hard working and positive individual with a ‘one team’ attitude and outlook
.Drive for Results
Driven to exceed business targets for self and team balancing the need for results and quality standards.
Communicating with Clarity
Communicates clearly and articulately and adapts communication style to suit their audience.
Handling Pressure & Problems
Operates well under pressure, using initiative and remaining positive when confronted with problems.
Job Type: Full-time
Salary: £10.00-£11.00 per hour
Benefits:
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- Life insurance
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Leicester, LE2 4QZ: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 1 year (preferred)
Work Location: In person
