Shift Manager/ Restaurant Floor Manager

Shift Manager/ Restaurant Floor Manager Belfast, Northern Ireland

Tim Hortons
Full Time Belfast, Northern Ireland 11.5 GBP HOURLY Today
Job description

Job Title : Restaurant Floor – Shift Manager

Salary : £26,200 per annum

Location : United Kingdom

Experience Required : Experience of working in a Quick Service Restaurant (QSR) / Fast Food Restaurant.

Employer

Tim Hortons UK are going through a period of exponential growth, with the aim to open an outlet in every town and city throughout the United Kingdom over the next 2 years. There has never been a better time to join a fast-developing organisation whilst growing your career at the same time.

A quick service restaurant with a difference, Tim Hortons is all about great food, coffee and sweet treats served with a warm and friendly approach. With over 5,000 stores and 2 billion cups of coffee sold worldwide, there has never been a better time to join Tim Hortons UK!

Job description

The Tim Hortons Restaurant Floor - Shift Manager position assists the restaurant manager in managing all aspects of the restaurants day to day operations to ensure standards around people, products, cleanliness and an Exceptional Customer Experience, are fulfilled.

Key Responsibilities:

  • Ensures high standards of the customer experience are always maintained.
  • Resolves customer complaints and turns potentially negative situations into positive ones.
  • Motivating and encouraging a team to achieve targets and deliver the best possible customer experience.
  • Taking responsibility for presentation of products, ensuring they are correctly merchandised and stocked to agreed levels.
  • Understands and can lead the team to achieve key performance indicators set for the restaurant daily.
  • Displays knowledge of and work within compliance to applicable legislation including food safety, health and safety, and employment standards.
  • Responsible for the opening and closing of our restaurants.
  • Maintaining operational standards within the restaurant, such as product quality, food hygiene standards, customer experience, speed of service and hospitality, restaurant cleanliness, and team’s presentation.
  • Supports management team to achieve a B and above on Store evaluation scores on audits viz Restaurant Excellence Visit (REV).
  • Education of employees regarding the restaurants health and safety policies.

Requirements:

  • Must have a flexible and disciplined approach to work.
  • Some experience of working in a Quick Service Restaurant (QSR).
  • Able to work as part of a team and on their own.
  • Must be educated to Higher Secondary School/ RQF Level 3/BTEC /A Levels.
  • Fluent in the English Language (Minimum B1 level).
  • Knowledge of Food hygiene would be advantageous.
  • Understanding of Health & Safety procedures is desirable.

#INDLM

Shift Manager/ Restaurant Floor Manager
Tim Hortons

www.timhortons.com
Oakville, Canada
Jose Cil
Unknown / Non-Applicable
10000+ Employees
Company - Public
Restaurants & Cafes
1964
Related Jobs

All Related Listed jobs

Waitress / Waiter
Devour Holmfirth, England 10.9 GBP HOURLY Today

Being confident and thriving under pressure as the main point of contact for our guests. Highly competitive living wage salary and transparent hourly pay.

Customer Assistant
Marks & Spencer Newcastle under Lyme, England 10.9 GBP HOURLY Today

To deliver a great shopping experience for their customers, putting customers before task every time. Serve our customers efficiently and brilliantly well on

server
Ribeye steakhouse Manchester, England 10 - 8.2 GBP HOURLY Today

About the company: Ribeye Steakhouse
Job title:
Waiters and waitress'

Job Responsibilities:
Current...

Delivery Driver
Ocado Group Leeds, England 20811 - 22771 GBP ANNUAL Today

You dont need to have any previous experience to join our team, just bring yourself and a positive attitude (plus a full UK or EU driving license of course),

Barber
The Barbers Pole Aberdeen, Scotland 25000 - 35000 GBP ANNUAL Today

We can also offer bespoke barber training for newly qualified barbers, anyone looking to move across from hairdressing or refresher training for anyone who has