
Service Technician / Automotive Mechanic - Nottingham Nottingham, England
Job description
- A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
- The chance to work with innovative technology, advanced tools and software.
- Ongoing training and development to help you grow your skills and career.
- A competitive compensation and benefits package including Tesla shares.
What You’ll Do
- Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles, with and without supervision according to skill level.
- Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
- Communicate with customers: Contributing towards high Customer Satisfaction you will be confirming details of upcoming service appointments (pre-calls) and keeping Tesla customers regularly updated throughout the Service Visit. You will also be responsible for basic administrative tasks like supplying customers with their estimate and/or invoice.
- Collaborate: Working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience.
- Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
What You’ll Bring
- Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.
- Technically qualified: You ideally have relevant certification to perform vehicle repairs in UK/Ireland. You will self-manage your technical expertise development.
- A good communicator: You speak and write English well and know how to get your point across clearly and respectfully.
- Safe to drive: We require you to hold a full European driver’s license (Class B for cars).
- Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You are willing to travel for mobile repairs and detail cars, when needed.
- Eligible: to work in UK/Ireland.
