Service Support Data Scientist London, England
Job description
Service Support Data Analyst
With OneWeb, You'll Get To:
Be part of the technological revolution in Space.
Accelerate your career through fast paced experiential learning and executive-level exposure.
Work with razor-sharp colleagues in a company where people come first.
Bring low latency broadband connectivity to remote places for the first time.
Who You Are: You have general knowledge of IP, LTE and satellite communications. You're ready to roll up your sleeves and learn how the OneWeb system works in its details. You're a self-learner, ask questions and enjoy challenges. You feel comfortable with technical discussions in the presence of skilled customers. You know how to get traction, gain consensus, and communicate effectively. You want to make a real difference in the world by revolutionizing technology in Space.
What You'll Do:
You'll be part of a cross functional and cross departmental team, supporting the business by exploiting data
Perform deep analysis of performance data and determine the best way to represent it visually to management, internal and external stakeholders.
Proactive analysis of OneWeb system performance, to identify anomalies leading to substandard performance.
Enhance system and service reporting to understand and communicate user experience with internal and external stakeholders.
Keep automation at the forefront of all activities.
Implement AI/ML to support service performance monitoring, reporting and root cause analysis.
What It Takes:
Degree in Computer Science or equivalent.
Demonstrated experience in data analysis.
Excellent verbal and written communication skills.
Experience with:
Programming - Python, SQL
Artificial Intelligence.
Machine Learning.
Version control - Git, github
Data visualization – Python, Javascript, Grafana, Tableau or PowerBI
Use of databases – postgresql, mysql or Snowflake
Cloud technologies – AWS or GCP
iPerf applications, SSH
What We'd Love:
Experience of working across functional teams
Masters in applied data science.
