Service Specialist, Harley-Davidson Guildford

Service Specialist, Harley-Davidson Guildford Guildford, England

Lind Group Holding Company Ltd
Full Time Guildford, England 21600 - 26400 GBP ANNUAL Today
Job description

Are you a motorcycle enthusiast? Do you want to be part of a legend?

A fantastic opportunity has arisen for a Service Specialist to join our already highly successful team at Harley-Davidson Guildford and become part of the renowned LIND family.

At LIND, we appreciate the art and craftmanship that goes into producing and maintaining one of the most recognised and culturally significant motorcycles in the world. As a representative of Harley- Davidson, we know this is more than building machines, it’s the timeless pursuit of adventure!

This role is at the core of our customer experience. You will build lasting relationships with customers new and existing, guiding and advising them on work needed on their motorcycles and being with them every step of their Harley- Davidson journey.

Position Purpose/ Key Responsibilities:

  • Reporting to the Head of Service, Parts & Clothing
  • Achieving sales targets by selling workshop hours via the retail counter
  • Liaising with all Departments
  • Pre picking of parts
  • Ensuring manufacturer systems and procedures are followed
  • Maintain records and process accurate Warranty Claims
  • Create a memorable experience for the customer from enquiry through to completion of the work on their motorcycle
  • Maintaining and building close relationships with new and existing customers

The successful candidate will have:

  • Previous experience within the motorcycle /automotive trade
  • A can-do attitude
  • Be an Enthusiastic Team Player
  • Excellent Attention to Detail
  • Great Computer Skills Ability to utilise multiple systems
  • Possess a Methodical Approach
  • Be Approachable and Honest
  • Excellent communication skills

Desirable:

  • Mechanical knowledge of H-D motorcycles
  • Experience with using automotive systems such as Kerridge
  • A full A Category Motorcycle Licence is desirable

Benefits Include:


  • 39 Hour working week (Tuesday through Saturday)
  • 22 days holiday rising with service, plus bank holidays
  • Generous staff discount scheme
  • Employee Assistance Programme
  • Ongoing support with LIND Training and Development
  • Manufacturer training
  • The opportunity to work in a great environment with great people
  • Being a part of the LIND Family

About us

Guildford Harley-Davidson, home of the Hogsback Chapter has been a part of the Lind Automotive Family for just over 15 years!

LIND (Life In a New Dimension) represents some of the most prestigious automotive brands in the world, including Harley- Davidson, Triumph, BMW Motorrad and Porsche. As part of LIND Harley- Davidson, we stock the UK’s largest selection of Approved Used Harley- Davidson motorcycles, along with a showroom sporting all the latest clothing from the brand, and an on-site workshop staffed by technicians expertly trained at the Harley- Davidson University.

The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers.

As a team we share in our customers enthusiasm for the brand, with many of us owning and riding our own Harley-Davidson motorcycles. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.

So, if you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In a New Dimension at Harley- Davidson Guildford!

We encourage all ages and genders to apply to this wonderful opportunity.

Learn more about us at www.lind.co.uk

Service Specialist, Harley-Davidson Guildford
Lind Group Holding Company Ltd

www.lind.co.uk
Tonbridge, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Related Jobs

All Related Listed jobs

Retail Customer Advisor (Edinburgh St James) 16hrs
Three Edinburgh, Scotland 11.15 GBP HOURLY Today

Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy. Solving queries for customer quickly.

Pre-registration trainee
Loves Farm Pharmacy United Kingdom 21675 - 25000 GBP ANNUAL Today

GPHC approved pre-reg training site, with 100% pass rate. We provide all pre-regs with an approved training course. Job Type: Fixed term contract.

Bar Team Member
Noahs Ark Plymouth, England 10.52 GBP HOURLY Today

To be considered for this position you must be at least 18 years old as it involves the sale of alcohol. Welcome and engage every guest.

Architect (Healthcare Projects) _ Manchester
IBI Group Manchester, England 25425 - 59500 GBP ANNUAL Today

These could include work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver

Regional Partnerships Manager - South
School of Code London, England 24000 - 35000 GBP ANNUAL Today

Hands-on experience with multiple sales techniques (such as cold calls). Report on (weekly/monthly/quarterly) sales results in line with the strategic plans of