Service SMART Repair Technician Liverpool, England
Job description
Smart Repair Technician - Mercedes-Benz Liverpool
(£31,972 - Competitive Uncapped OTE)
We are all about rewarding hard work at Inchcape, you’ll receive a competitive base salary with a highly rewarding monthly efficiency bonus. You also receive a fantastic benefits package including the following;
- Vehicle purchase discount – There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
- A pension that pays – Our flexibility pension scheme offers gives you the freedom to plan for the future in a way that suits you while we match your contributions up to 7%
- Life Assurance – we give you the peace of mind when you need it most
- Employee Discounts with The Showroom – make your salary go further with the discounts and cashback offers available at over 1000 retailers
- Discount Gym membership – keep fit with our big brand gym & fitness offers
- Cycle to work scheme – get a new bike, equipment or both
- Employee Assistance Programme – We take employee wellbeing seriously at Inchcape. That’s why we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
- Save as you earn plan- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy shares in Inchcape at a great price.
- Health Shield Cash Plan – Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
- Customer Introduction Reward – refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
- Holiday allowance rising with length of service – We reward long service with extra holiday
- Great career development – Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
Job Introduction
As a Smart Repair Technician you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. A Smart Repair Technician has technical knowledge and a professional attitude, they are able to work to efficiency/productivity targets and have the skills to be a Smart Repairer. As a Smart Repair Technician you will support others in this busy environment and you will have the support of the brand to ensure that their knowledge and skills are up to date.
Main Responsibilities
- Carry out all repairs according to best practice procedures.
- Meeting acceptable safety and quality standards
- Interpret and implement technical instruction data
- Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs
- Seek clarification from the Manager or Supervisor if a work order is not clear or seems incorrect
- Complete assigned jobs within the estimated repair/paint times
- Safeguard the customer’s vehicle and its contents while in the workshop
- Ensure that all vehicles comply with safety standards when returned to customers
- Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines
- Fulfil all tasks to the customer’s complete satisfaction
The Ideal Candidate
To be a success in this role, you will have:
- The knowledge of smart repairs/paint
- The capability of working to the highest quality standards
- Basic IT skills in order to use a tablet
- Previous experience with smart repair and paint
- Great team player and communication skills
- Maintain high standards of house-keeping
- Prior experience of working to efficiency targets
- A full UK driving license
At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!
