service representative

service representative United States

The Recording Academy
Full Time United States 10.56 - 12.04 USD Today
Job description

PROGRAM DETAILS


2023-2024 GRAMMY U Representative Program

APPLICATION DEADLINE FOR STUDENTS: 07/28/2023

GRAMMY U PROGRAM DATES: 08/14/2023 – 05/10/2024

  • The New Orleans GRAMMY U Rep position pays county/state minimum wage rates, based on work location.

WHO WE'RE LOOKING FOR


A highly motivated college student familiar with GRAMMY U and its programs, who is engaged and active on campus. You should have a pulse on the music scene as well as an awareness of the interests of local GRAMMY U members. You should be comfortable speaking in front of large groups, organized, and able to follow through on projects from beginning to end. We are looking for big ideas and the confidence needed to implement them.


WHAT YOU'LL DO


The GRAMMY U Representative is responsible for working with the local Recording Academy Chapter, the GRAMMY U National Team, Faculty Advocates and Campus Ambassadors on student membership recruitment and retention initiatives, as well as program development, marketing, and implementation. Applicants must adhere to the Code of Conduct set forth by the Recording Academy.


DUTIES AND RESPONSIBILITIES:

  • Membership Recruitment and Retention: The GRAMMY U Representative develops membership recruitment/retention strategies to maintain a vital student membership base across local campuses.
  • Leadership: The GRAMMY U Representative leads and supervises approved Campus Ambassadors and student volunteers, and facilitates Campus Ambassador meetings. The GRAMMY U Representative must also be able to organize, market, and execute approved programs. All programs should be planned in a spirit of collaboration with local Chapter staff, the GRAMMY U National Team, Campus Ambassadors, and student members.
  • Academy and Student Representative: The GRAMMY U Representative serves as a campus advocate for the Recording Academy, disseminating important information and announcements oftentimes via social media. Equally, the GRAMMY U Representative serves as an advocate for student member and campus needs as well, so the Academy can stay tuned into the needs of the next generation of our membership. The GRAMMY U Representative will also be in a public-facing role, where they will frequently be on camera or participate in highly visible platforms such as GRAMMY U social accounts and grammy.com.
  • Chapter Involvement: The GRAMMY U Representative is an important part of the Chapter team and works closely with both Chapter staff and the GRAMMY U National Team. GRAMMY U Representatives may also attend the local Chapter’s monthly Board Meeting to provide updates on GRAMMY U and share insights on topics important to student members.

SKILLS & EXPERIENCE


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the necessary knowledge, skills, and/or abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Applicant must be a current GRAMMY U member that has had previous experience attending GRAMMY U programs.
  • Open to individuals enrolled in a 2- or 4-year university, with at least two semesters remaining before graduation, as well as graduate students.
  • Ability to effectively speak and communicate in front of groups, both in writing and public presentations
  • Ability to meet deadlines and work in a fast-paced environment.
  • Proficiency in computer programs is required (Excel, Word, Google Drive)
  • Attention to detail is a must. Must possess strong organizational, time management, and follow-up skills.
  • Ability to lead peers and organize volunteer efforts.
  • Applicant must be a full-time student pursuing a career in music.
  • Able to commit to a 20-hour workweek.
  • Able to create a dedicated workspace with a well-functioning computer, with the ability to work on a mobile device as needed.
  • Occasional nights and weekend hours may be required depending on local GRAMMY U events.
  • Experience/skills in one of these areas a plus:
    • Writing (school newspaper, editorial, features)
    • Social Media (Instagram, TikTok, Photo/Video editing apps for socials)
    • Video/Photo Editing/Design (Adobe suite – Photoshop, InDesign, Premiere, Canva)
    • Public Speaking
    • Events
    • Multi-lingual

LANGUAGE, MATHEMATICAL, AND REASONING SKILLS:

  • GRAMMY U Representative must have the ability to communicate ideas clearly (written and oral).
  • GRAMMY U Representative must have solid grammar and punctuation skills.
  • GRAMMY U Representative must have strong time management skills.
  • GRAMMY U Representative must have the ability to interpret a variety of instructions furnished in written, oral, and computer schedule form.
  • GRAMMY U Representative must have excellent people skills.

PHYSICAL DEMANDS FOR CERTAIN ROLES:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for long periods of time, and work at a computer for long periods of time.

The employee will be required to lift and/or move up to 60 pounds.


ABOUT THE RECORDING ACADEMY AND ITS AFFILIATES


RECORDING ACADEMY

The Recording Academy represents the voices of performers, songwriters, producers, engineers, and all music professionals. Dedicated to ensuring the recording arts remain a thriving part of our shared cultural heritage, the Academy honors music's history while investing in its future through the GRAMMY Museum, advocates on behalf of music creators, supports music people in times of need through MusiCares, and celebrates artistic excellence through the GRAMMY Awards—music's only peer-recognized accolade and highest achievement. As the world's leading society of music professionals, we work year-round to foster a more inspiring world for creators.


GRAMMY MUSEUM

Established in 2008 as a partnership between the Recording Academy and AEG, the GRAMMY Museum is a non-profit organization dedicated to cultivating a greater understanding of the history and significance of music. Paying tribute to our collective musical heritage, the Museum explores and celebrates all aspects of the art form—from the technology of the recording process to the legends who've made lasting marks on our cultural identity. In 2017, the Museum integrated with its sister organization, the GRAMMY Foundation, to broaden the reach of its music education and preservation initiatives. As a unified organization, today, the GRAMMY Museum fulfills its mission of making music a valued and indelible part of our society through exhibits, education, grants, and public programming.


MUSICARES

A friend and ally of the music community, MusiCares was established by the Recording Academy to safeguard the health and well-being of all music people. A four-star charity and safety net in times of need, MusiCares offers confidential preventative, recovery, and emergency programs to address financial, medical, and personal health issues. Through the generosity of our donors and volunteer professionals, our dedicated team works across the country to ensure the music community has the resources and support it needs.


LATIN RECORDING ACADEMY

The Latin Recording Academy is an international, membership-based organization comprised of Spanish- and Portuguese-speaking recording artists, musicians, songwriters, producers and other creative and technical recording professionals. The organization is dedicated to improving the quality of life and cultural condition for Latin music and its makers. In addition to producing the Latin GRAMMY Awards to honor excellence in the recorded arts and sciences, The Latin Recording Academy provides educational and outreach programs for the Latin music community either directly or through its Latin GRAMMY Cultural Foundation®.


EQUAL OPPORTUNITY:

The Recording Academy, its affiliates and the music industry have a strong culture of inclusion and respect for everyone. The Recording Academy makes intentional, courageous and principled decisions for stronger business outcomes and ensures that all creators and professionals live and work in a fair and safe environment. It is the Recording Academy’s policy to provide equal employment opportunity for all applicants and employees. The Recording Academy does not discriminate on the basis of race (nor traits historically associated with race, including, but not limited to hair texture and protective hairstyles), color, religion (including religious dress and grooming), creed, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information or any other characteristic protected by law. The Recording Academy will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the Recording Academy. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, access to benefits and training, recruitment, hiring, transfer, and social and recreational programs.

service representative
The Recording Academy

www.grammy.com
Santa Monica, CA
Neil Portnow
$25 to $100 million (USD)
51 to 200 Employees
Nonprofit Organization
Membership Organizations
1957
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