service representative Leeds, England
Job description
About us
Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive.
Our work environment includes:
- Casual work attire
- On-the-job training
- Safe work environment
- Regular social events
We are looking for a Customer Representative to join our Sales team in Leeds. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries in a timely manner, and resolving customer complaints. The ideal candidate should have strong communication and problem-solving skills, be highly organized, and have a friendly and professional demeanor. This is an excellent opportunity for an individual who is passionate about customer service and enjoys working in a fast-paced environment.
Responsibilities:
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate and timely information to customers.
- Maintain customer records and update customer information as needed.
- Identify and resolve customer issues in a timely manner.
- Develop customer relationships by providing exceptional customer service.
- Monitor customer satisfaction levels and take appropriate action to ensure customer satisfaction.
- Follow up with customers to ensure their needs are met.
All applicants must be authorised to work in the UK on a full-time basis please.
Apply today! Hiring urgently.
Job Type: Full-time
Salary: £22,822.00-£23,564.00 per year
Benefits:
- Company events
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Work Location: In person
