service representative Weymouth, England
Job description
We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.
We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.
We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.
About the role
As a Family Liaison Coordinator, you will act as a point of contact between our residents and their families, and the home, by providing support and guidance to them during difficult and challenging times. You will also be required to support the Home Administrator and Hospitality Manager in day to day tasks.
Reports to: Home Manager
This role could be for you if you have;
- Experience working in a similar role, with a good understanding of the challenges faced by families during difficult times.
- Strong communication and interpersonal skills, with the ability to build positive relationships with families, healthcare professionals, and external agencies.
- Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
- A compassionate and caring approach to working with families, with a strong commitment to providing the best possible support and care.
- A good understanding of relevant legal and regulatory frameworks, including safeguarding and confidentiality.
What will you get from the role?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
- Queen Charlotte, Weymouth, Dorset
- Pay:: £12 per hour
- Type: Permanent
- Shift: Mixed (Weekdays with Alternative Weekends)
Benefits
- We are a Living Wage Employer, ensuring you’ll be properly remunerated for your hard work.
- We’ll pay for your full DBS disclosure
- Automatic enrolment into the Blue Light Scheme. We’ll reimburse the £4.99 enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
- Your uniform will be provided – this is another cost that we think it’s essential that we cover for you. (For applicable job roles)
- Enhanced rates of pay for bank holidays
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Wellbeing support – your health is important to us, and we’ll ensure that if you need help, you can access our employee support scheme.
- Working as part of the Kingsley family means that we recognise your efforts and will reward them.
- Contributory pension Scheme
- Refer a friend and receive a thank you gift of up to £500 *
- Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
Location
This magnificent Georgian mansion in Chickerell, on the outskirts of Weymouth, offers nursing, residential and dementia care in an an elegant setting. The beautiful decor and furnishings complement the home's period features and residents love the comfortable, spacious environment and wonderful garden.
432 Chickerell Road, Weymouth DT3 4DQ
Your right to work in the UK
In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
