service representative Manhattan, KS
Job description
Bluemont Hotel offers 112 luxury guest rooms situated in the heart of the Manhattan experience. We are professional and innovative.
Our work environment includes:
- Modern office setting
- Growth opportunities
We are looking for a Customer Support Representative to join our team and provide exceptional customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing product information. The ideal candidate will have excellent communication skills, the ability to multi-task, and a strong understanding of customer service principles.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate and complete information to customers.
- Assist customers with product or service related issues.
- Troubleshoot customer problems and provide solutions.
- Maintain customer records in an organized manner.
- Document customer interactions in the customer database.
- Follow up with customers to ensure satisfaction.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Experience level:
- No experience needed
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid remote
- Office
Ability to commute/relocate:
- Manhattan, KS 66502: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Work Location: Hybrid remote in Manhattan, KS 66502
