Service Manager Birmingham, England
Job description
Job description
Job Description: Service Manager
Pay:£35,000 per annum
Refer a Friend Scheme - £250 awarded (T&C's apply)
We are currently recruiting full time Service Manager to lead a team of Support Workers who support an individual with learning disability and autism in the Halesowen area. Whether you are wanting to take the next step in your career or already have the skill set required for the post, then we want to hear from you. The successful candidate must be flexible to work Monday to Sunday DAYS and NIGHTS.
Company description
We are a specialist care provider that supports individuals who have a learning disability and are on the autism spectrum. We provide a flexible, person centred approach with a focus on supporting those who display significant behaviours of concern.
We offer a broad spectrum of flexible personalised care carried out by our multi-disciplinary team. Positive Behavioural Support (PBS) Practitioners and Learning disability nurses offer a wide range of skills and experience in specialised assessments, planning and delivering the right support.
Here at LDA Care we don’t anticipate ‘smooth sailing’ with the people we are serving. The individuals we support may have experienced abuse, rejection and trauma. Some individuals may exhibit symptoms of post-traumatic stress, have experienced institutionalisation, and may have missed out on everyday processes of socialisation. Each has inherent and acquired ‘disabilities', however, experience tells us with the right skilled relationship-based support and the opportunity to experience a rich and meaningful life, these individuals can have and be so much more.
LDA Care are looking for people who will demonstrate the competence (or enthusiasm to acquire the competence) to provide excellent personalised social, and sometimes clinical level behavioural, support to people with learning disabilities and autism in their own homes.
This is the part where you come in, come and join us delivering holistic care, achieving great outcomes and enabling meaningful environments
Holistic
Outcomes
Meaningful
Environments
The Role
We currently have a great opportunity for dedicated Service Manager to lead, coach and nurture your team to achieve the best outcomes as a team and for those we support. The service users we support are individuals who have learning disabilities, autism and/or mental health support needs. The individuals we support will be living on their own, so we provide 360 wrap around support that covers all aspects of their life.
You’ll collaborate and communicate effectively with the individuals your team supports, their families and loved ones, and with allied professionals.
Dedicated to undertaking the management of supporting individuals, your team will support service users in your care to achieve their goals in life and will actively seek out opportunities for them to develop their skills and confidence through a variety of staff involvement, activities and other initiatives.
Committed to quality assurance, you will effectively lead and inspire your team to provide the highest quality person-centred support. The successful candidate will be responsible for delivering best practice.
Duties
· Hands-on care for a minimum of 12 hours per week, supporting the client with their daily routines, encouraging independence in all areas this will be achieved via the management of the rota. You would be expected to cover shifts as a contingency
· On call duty in accordance to on call rota
· Supervise the care team, manage rotas and co-ordinate training based on learning needs
· Conduct in-house Induction Training with new starters
· Ensure outcomes of appointments are shared with the team and implemented in daily care routines
· Write and update Risk Assessments
· Ensure Risk Assessments are in place for all equipment used by Care Team
· Complete/collate timesheets and communicate with Payroll team.
· Organise equipment reviews and book maintenance and servicing for all devises, this would include reconciling the client’s finances (money tin) and weekly fire checks as per Policy.
Additional responsibilities include:
· Communicating with therapists, specialists, and consultants and co-ordinating and attending appointments, effectively documenting all communication and appointment outcomes
· Medication stock checks and prescription requests
· Medical supplies: stock checks and ordering
Experience and Skills Required
· Hands-on experience for the needs of the client, e.g., learning disabilities, autism and or ADHD and Mental Health.
· Experience as a Supervisor or Manager
· Good leadership skills
· Excellent communication and teaching skills
· Strong administrative and organisation skills
· Computer literate and accurate record keeping
What’s great about being a Service Manager
The mixed role of providing hands-on care and coordinating a care team is both challenging and rewarding. As a Service Manager, you will build and maintain strong relationships with the client, their family, the care team, and wider multidisciplinary teams. You will have the opportunity to positively influence the whole team to provide the best outcomes for just the 1 client.
LDA Care will provide you with a plan to progress within the company and or to upskill you to progress within the care field. We will offer a permanent contract, good rate of pay and further training and development as per your PDA suggests.
What's in it for you!?
- £250 when you introduce a Friend *
- Contracts
- Great Pay
- Pension Enrolment
- Standard Sick Pay
- Free training
- Weekly pay
- Paid holiday
- Ongoing Training / Coaching throughout your role
- Opportunities to progress & develop
COVID-19 considerations:
All support workers must adhere to government guidelines about their injections.
Schedule:
- 37.5 Hours a Week
- Monday to Friday
- Weekend availability
- Overtime
Licence/Certification:
- Autism (preferred)
- Driving Licence (MUST)
*Refer a friend bonus is payable at
- £125 once the referred individual has successfully completed their 3 month probation period.
- £125 once the referred individual has been employed for 6 continuous months.
Job Types: Full-time, Permanent
Salary: £35,000.00 per year
Benefits:
- Flexitime
- Referral programme
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Experience:
- Care Supervisor or Care Manager: 1 year (required)
Licence/Certification:
- UK Driving Licence (required)
Work Location: On the road
