Service Manager Accommodation
Job description
Contract: Permanent, full-time Salary: £51,000 per annum Base: Home-based (or based in one of our homes from home) Closing date: Monday 6th November 2023 When a child is diagnosed with cancer, life becomes full of fear, for them and their family. Fear of treatment, but also of families being torn apart, overwhelming money worries, of having nowhere to turn, no one to talk to. At Young Lives vs Cancer, we help families find the strength to face whatever cancer throws at them and you could be a part of the team making it happen. We are proud of our service which has been called Homes from Home. We are currently entering a new phase of our corporate strategy with an emerging future vision for an Accommodation service. We are looking for an exceptional leader to be our Accommodation Service Manager to play a key role in developing a service aligned with our new strategy and fit for the future needs of children and young people with cancer, and their families. We are looking for a leader with well-tuned people management skills; experience in managing a large service in dispersed locations and skills in ensuring health and safety, quality of service and continuous improvement. THE ROLE The Accommodation service provides free accommodation to enable children and young people who have cancer to access their treatment, and for them and their families to stay in homely accommodation close to the main cancer treatment centres. This helps to reduce the additional burden of cancer costs and helps families to remain together and access the support they need. You will directly manage the UK Team Leader and a small number of other direct reports. You will lead the team of Managers, Deputy Managers and Housekeepers who are based at multiple sites across the UK, working closely with the Team Leader. You will work closely with our Young Lives vs Cancer Social Care Service Managers, Head of Estates, charity partners and local NHS leaders. Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you. The post is 35 hours per week. This role is home based and can be based anywhere in the UK with regular visits to Young Lives vs Cancer workplaces. ABOUT YOU We would love to hear from you if you have significant experience of: People management of a large, dispersed team across multiple sites. Working in a health care or accommodation setting, hotel or hospitality accommodation, social care residential or similar setting. Excellent communication skills with a range of stakeholders. Facilities management, Health & Safety compliance. Driving forward innovation, quality assurance, continuous improvement and a future focused service model, bringing teams with you and engaging them in the process. WHAT WE OFFER In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan. At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, sex, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. At Young Lives vs Cancer, we don’t just accept difference — we value it, we celebrate it, we nurture it, and we thrive off of it. We positively welcome your application irrespective of your background. We are on a journey, and if you join us, you will be part of a community that is committed to make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. DIVERSITY DECLARATION At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy. ACCESSIBILITY We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements. This post is subject to a Disclosure and Barring Service check. Interviews will be held on 15th, 16th and 17th November 2023. If you have any questions about the post you can contact [email protected] Please note we are not looking to engage employment agencies for this role. Category:Services Job Function:Home from Homes Job Type:Home-based Location:Home-based Contract Type:Permanent Hours per week:35 Salary:£51,000 Closing Date:6 November 2023
