Job description
- Installation & commissioning of new or relocated CMM’s and X-ray systems.
- Respond to onsite customer machine breakdowns.
- Support customers remotely with machine issues.
- Liaison with customers to resolve issues.
- Report to Field Service Supervisor (UK) highlighting problems & escalating any appropriate issues.
- Liaison with office / stores for ordering of spare parts.
- Supporting uptime shift working requests when required.
- Completion of stores goods return forms for return of exchange or unused parts.
- Onsite completion of calibration protocol & attach signed copy to CRM Ibase.
- Onsite completion of worksheet & attach signed copy to CRM Ibase.
- Completion of relevant working plan for Maintenance/Machine Care or Inspection & attached to ibase.